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Tembo: Mortgage Broker reviews

Name: Mortgage Broker
Rating: 4.98 (545 reviews)

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4.98

Based on 545 reviews, last reviewed 22nd Nov 2024

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

98%

2 star

1 star

Latest highest rating:

5

Very easy to use, great customer experience and look... Very easy to use, great customer experience and looked after all of my concerns Reviewed on: 22nd November 2024

Latest lowest rating:

N/A

This product has not received a review of either 1 or 2 stars.

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About this product

Tembo Mortgage Broker reviews (545)

Review of the Tembo, Mortgage Broker:

Great Service

Helena, Abbey, Lauren and Georgina have all been very helpful and communicative throughout the whole process. We encountered a small error in the application but this was sorted promptly once identified. We were given regular updates throughout the process and the team were always thorough and clear when explaining the process. We are very pleased to have received a mortgage offer that works perfectly for our situation and very grateful for the team at Tembo for their assistance in facilitating this! Reviewed on: 23rd April 2024

A helping hand from start to finish

We have been looked after from the beginning of our journey, and the care has continued throughout. I am pleased to say that the broker was able to answer all of our questions (no matter how big or small). We owe a huge thank you to Tembo for helping us buy our first home. Reviewed on: 13th February 2024

Really responsive and super willing to help, even on...

Really responsive and super willing to help, even on weekends. Great service Reviewed on: 13th February 2024

Excellent customer service, got all the help advice...

Excellent customer service, got all the help advice that I needed. Got my mortgage offer after 2 and half weeks. So happy Reviewed on: 13th February 2024

Tembo were amazing!

Tembo were amazing! So easy and quick to get my mortgage approved! 10/10 the advisers didn’t mess around, I felt comfortable from the get go especially with me being a first time buyer Reviewed on: 13th February 2024

5 star Service

Very informative and efficient service that met all the descriptions of Tembo. The staff have been excellent communicators, keeping me updated on progress. Reviewed on: 12th February 2024

Absolutely amazing experience, lovely team with grea...

Absolutely amazing experience, lovely team with great results Reviewed on: 12th February 2024

Amazing customer service!!!!!!

Amazing customer service. Everyone who works there is incredible and nothing is too much work for them. Extremely flexible to fit into our daily routes and more than happy to have appointments in the evenings. Andy would often speak with us until 8pm in the evening despite working longer than his scheduled hours. A pleasure to work with :) Reviewed on: 12th February 2024

The reason I am able to buy

Tembo is the only reason I was able to buy my first property at 21 years old. I'm a self employed young adult who saved up a deposit for a first flat. I decided I wanted to see if I could buy so I went through another broker only to tell me that it's not possible! I was determined and found Tembo who made everything possible with their booster offer. Because of Tembo I've secured a mortgage on my first flat and I'm very close to moving in soon! Thank you Dan and Rebecca who were awesome. The team were extremely friendly and helpful! I'll be recommending you to everyone. Reviewed on: 12th February 2024

Great for adverse credit.

Great for adverse credit. I was worried I wouldn’t be able to remortgage due to some recent credit issues because of the cost of living crisis. Thank you to everyone I spoke to at Tembo. Keep up the great work. Reviewed on: 10th February 2024

Superb service

Superb service. My case was tricky but Tembo were still able to get me a good rate. Will be using them again for my remortgage. Reviewed on: 9th February 2024

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