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Tembo: Mortgage Broker reviews

4.98
Based on 545 reviews, last reviewed 22nd Nov 2024
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
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Latest highest rating:

5

Very easy to use, great customer experience and look... Very easy to use, great customer experience and looked after all of my concerns Reviewed on: 22nd November 2024
Sara F's avatar
Sara F

Latest lowest rating:

N/A

This product has not received a review of either 1 or 2 stars.

About this product

Tembo Mortgage Broker reviews (545)

Review of the Tembo, Mortgage Broker:

Great Service

5
Helena, Abbey, Lauren and Georgina have all been very helpful and communicative throughout the whole process. We encountered a small error in the application but this was sorted promptly once identified. We were given regular updates throughout the process and the team were always thorough and clear when explaining the process. We are very pleased to have received a mortgage offer that works perfectly for our situation and very grateful for the team at Tembo for their assistance in facilitating this! Reviewed on: 23rd April 2024

Very very friendly,explained everything in detail.

5
Very very friendly,explained everything in detail..kept me informed. Reviewed on: 7th February 2024

Great service

5
Voted for Tembo last year and very happy to be voting again. Reviewed on: 7th February 2024

I completed my remortgage through Tembo and they mad...

5
I completed my remortgage through Tembo and they made it so simple! The initial website experience was super slick and user friendly. I then spoke to experts at Tembo, who found out more about me and what I was trying to do. They guided me through the process, explaining what documents we needed and tried to pre-empt any lender questions. Ultimately, I'm super happy with the experience, and have got exactly what I came to Tembo for. Reviewed on: 7th February 2024

THANK YOU!

5
Thank you to everyone involved at Tembo for making the crazy world of mortgages make more sense to me!! No question is a silly question and I couldn't have appreciated that anymore than I do. Thank you, thank you, thank you!!!! Reviewed on: 7th February 2024

An all round experience!

5
Tembo provides nothing short of what it says in the title. They nurture you at every stage of the process and there is always someone on hand when you have a question. The process was made easy with Tembo and I have already highly recommended them to friends! Reviewed on: 7th February 2024

Tembo put customers at the heart of everything they do.

5
Tembo put customers at the heart of everything they do. Reviewed on: 7th February 2024

Tembo cuts through the noise

5
I'm a first time buyer, with literally no clue how to (or even if I can) buy a home. I found Tembo and used their website to explore a whole bunch of options. Spoke to one of their lovely customer service team, who answered the many questions I have. While I'm not quite ready to start buying properly, I don't doubt I'll come back Tembo again in the future. Reviewed on: 6th February 2024

Amazing service from Geraldine Wong who was super kn...

5
Amazing service from Geraldine Wong who was super knowledgeable, professional and efficient. Reviewed on: 6th February 2024

Over and above!

5
Tembo went over and above to help find the most suitable mortgage for me. The staff were very knowledgable which give me confidence and absolute trust in their advise. Have already recommended them to family, friends and work colleagues! Reviewed on: 6th February 2024

Josh & Chelsea Tembo

5
Chelsea and Josh were both brilliant when dealing with us for our mortgage! They replied extremely fast and we’re very personal able throughout the process. Reviewed on: 5th February 2024