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Tembo: Mortgage Broker reviews

4.98
Based on 545 reviews, last reviewed 22nd Nov 2024
100% increase in 5 star reviews
in the past 90 days
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Latest highest rating:

5

Very easy to use, great customer experience and look... Very easy to use, great customer experience and looked after all of my concerns Reviewed on: 22nd November 2024
Sara F's avatar
Sara F

Latest lowest rating:

N/A

This product has not received a review of either 1 or 2 stars.

About this product

Tembo Mortgage Broker reviews (545)

Review of the Tembo, Mortgage Broker:

Mortgage Broker Saved Me Money & Provided Great Service

5
Originally, I was hesitant about using a mortgage broker. However, Georgie and Abbey from Tambo completely changed my mind. They not only found me a significantly cheaper deal than the one I was initially considering at the bank, but their rate check also saved me an additional 0.05% (5 basis points). Their guidance on product fees was invaluable, and their customer service was absolutely outstanding. Just the level of support they provided compared to the bank made it entirely worthwhile. Reviewed on: 17th April 2024

Excellent experience all round

5
Excellent experience with Ryan who was easy to talk to and very proactive. Great communication via Rebecca too. They made the process for a first time buyer like me much less stressful! Reviewed on: 25th March 2024

Just an awesome broker!

5
Tembo arranged our first mortgage quickly and efficiently, considering our needs and preferences with a fast turnaround time for the AIP and formal mortgage offer. We could not have asked for more. Excellent broker! Reviewed on: 25th March 2024

First Time Buyer

5
Having no clue where to begin, I found this service to be incredibly competent and informative. The assurance I got from Jack and Rebeccas, both knowing the process and next steps, has been invaluable. The whole process has been fast paced but well structured. I will definitely recommend the individuals and the service to others. Thank you! Reviewed on: 25th March 2024

Grace and Chelsea from Tembo

5
Brilliant service from Chelsea and Grace. Customer service has been second to none Reviewed on: 25th March 2024

Friendly and reassuring customer service all through.

4
Friendly and reassuring customer service all through. Their staff are professionals with exeptional interpersonal relationship skills. Reviewed on: 25th March 2024

Buy to Let forward purchase

5
I approach the Tembo for Buy to let and forward purchase , I am very glad and they are excellent service and keeping high professional standard. I would like to recommend to my NHS colleague , those are looking for the mortgage related things . Daniel , Jack and Rebecca they are amazing. Reviewed on: 25th March 2024

Making Remortgaging Easy

5
Chelsea and Dominic have been wonderful every step of the way, and have made remortgaging a breeze. All of the information they gave was clear and easy to understand, and their regular updates stopped me from worrying. no question was too simple, and they were very patient when we didn't understand certain elements. Reviewed on: 25th March 2024

Louise was great help.

5
Louise was great help. More than happy to help across every stage of a daunting process. Was speedy when required and the whole process flowed perfectly Reviewed on: 25th March 2024

Excellent service

5
Fast and efficient service. Great prompt communication. Helped throughout the process of purchasing my property. Reviewed on: 22nd March 2024

Helena and Abbey were fantastic throughout the whole...

5
Helena and Abbey were fantastic throughout the whole process! As a solo first time buyer, Helena really took the time to explain everything to me in detail and answered all of my many questions. After the application was submitted Abbey kept me up to date with its progress. Both Helena and Abbey were really quick with replying to my emails, even on evenings and weekends. I was struggling to find a solicitor and Helena’s recommendation has been fab (and cheaper than my quotes). The broker fee is expensive but it’s definitely been worth it and would recommend! Reviewed on: 21st March 2024

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