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Tembo: Mortgage Broker reviews

Name: Mortgage Broker
Rating: 4.98 (545 reviews)

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4.98

Based on 545 reviews, last reviewed 22nd Nov 2024

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

98%

2 star

1 star

Latest highest rating:

5

Very easy to use, great customer experience and look... Very easy to use, great customer experience and looked after all of my concerns Reviewed on: 22nd November 2024

Latest lowest rating:

N/A

This product has not received a review of either 1 or 2 stars.

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Tembo Mortgage Broker reviews (545)

Helena and Abbey were fantastic throughout the whole...

Helena and Abbey were fantastic throughout the whole process! As a solo first time buyer, Helena really took the time to explain everything to me in detail and answered all of my many questions. After the application was submitted Abbey kept me up to date with its progress. Both Helena and Abbey were really quick with replying to my emails, even on evenings and weekends. I was struggling to find a solicitor and Helena’s recommendation has been fab (and cheaper than my quotes). The broker fee is expensive but it’s definitely been worth it and would recommend! Reviewed on: 21st March 2024

Grace and chelsea

Grace and Chelsea at tembo have been great, great communication and make the process feel very easy. Reviewed on: 20th March 2024

The company is absolutely amazing!

The company is absolutely amazing! They literally saved me and helped me so much with the remortgage process. Hayley and Chelsea are life savers !!! Reviewed on: 20th March 2024

Best mortgage advisor

After using 3 different mortgage brokers my husband and I decided to give Tembo a go. Louise managed to get us the mortgage we needed when the previous 3brokers failed. Louise and Chelsea are so friendly and will always find a spare minute for you. Reviewed on: 19th March 2024

First Class Service

Chelsea and Matt have both been very helpful and efficient with the mortgage process. We were updated with every stage and there were quick replies with any queries we had. Even when we had to restart the process due to an error on our side, they were really professional with the process. We will definitely be using them in the future. Reviewed on: 19th March 2024

Tembo was a very nice surprise for us.

Tembo was a very nice surprise for us. We've had previous experience with a traditional mortgage broker, and we were used to them being slow. That's definitely not the case with Tembo. We first spoke with Fae, who was amazing at helping us find a good deal for our mortgage. She was friendly, helpful, and moved at a speed I never thought was possible. We had a bit of an unusual situation, as I'm a director for a company, but Fae was able to quickly figure out what we had to do. Simply put, she did an amazing job, and I couldn't recommend her enough. Once we secured a mortgage, we spoke with Wendy, whose role was to help us find the right mortgage protection. She was absolutely fabulous. She took the time to understand our situation and managed to find the best cover for us. When speaking with her, I felt that she cared about us, and helping us find what was best for us, as opposed to selling a "better" cover. Having Wendy help us through the process, made the whole thing very pleasant (and we all know that going through your health history is never fun). Reviewed on: 18th March 2024

Highest recommendations to Ruth, Jessica and Tembo

Highest recommendations to Ruth, Jessica and overall to this amazing team at Tembo. They’re 100% professionals, very confident and extremely helpful. Any time any moment they have been in contact with is. Fully prepared whole pack of documents, recommended where to get each of them. Explained every tiny element of getting a mortgage and as a result we got a wonderful mortgage offer! At the same time it’s a pleasure to communicate with Ruth and Jess as they’re very polite fast and helpful. You can feel they care about you a lot and that’s the main. Reviewed on: 18th March 2024

Excellent and Exceptional Service

I can't express enough how delighted we are with Matt and Jess's incredible help throughout our mortgage application journey. Trusting them was the best choice we made! They made everything so smooth and surprisingly fast. Their expertise and professionalism shone through every step, making the whole experience truly fantastic. Huge thanks to Matt and Jess for their outstanding support. Reviewed on: 18th March 2024

First time buyers

They’re incredibly friendly and helpful which is exactly what we needed as first time buyers and made us feel comfortable enough to contact them about anything we needed/was unsure about. Couldn’t have chosen a better company, would recommend them to anyone and everyone and will definitely carry on using them for future re/mortgages. Reviewed on: 18th March 2024

Excellent service. Satisfactory

Excellent service. I would highly recommend. Matt and Jess, it’s been a pleasure working with you. Tembi: Mortgage Broker is the best! Reviewed on: 18th March 2024

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