Write a review

Tembo: Mortgage Broker reviews

Name: Mortgage Broker
Rating: 4.98 (945 reviews)

View other Tembo products

4.98

Based on 945 reviews, last reviewed 13th Feb 2025

39500% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

98%

2 star

1 star

Latest highest rating:

5

Outstanding Service delivery Excellent customer service, professional support and expertise of the mortgage market and products offered. Reviewed on: 13th February 2025

Latest lowest rating:

N/A

This product has not received a review of either 1 or 2 stars.

Read all reviews See your review

About this product

Tembo is an award-winning mortgage broker in the UK.

Tembo’s smart technology can check mortgage eligibility in seconds by searching over 100 lenders and affordability boosting schemes. You get a personalised recommendation plan and a dedicated advisor through the process.

Tembo mortgage broker reviews help you find out what it’s really like to be a customer. If you’ve used Tembo before, you can also leave a review and share your experience.

Tembo Mortgage Broker reviews (945)

Review of the Tembo, Mortgage Broker:

Fabulous customer service

Amazing team who respond so fast to any queries. Reviewed on: 21st January 2025

Brilliant service!

A special thank you to Grace Poole and Callum Doherty who made our mortgage application experience as stress free as possible. Excellent communication and always happy to help explain all of the ins and outs of what can seem a never-ending and daunting process to us first time buyers! Thanks for all your help - you have been absolutely brilliant and I would not hesitate to recommend your services to anyone looking for expert and personable mortgage advice. Reviewed on: 4th February 2025

Exceptional service and robust systems

Tembo has a very robust responsive customer service and support system. They are very warm yet very disciplined. We found the same quality of service with everyone we interacted with at Tembo. They listen, support and go to work to get the best outcome. Reviewed on: 4th February 2025

I can’t recommend TEMBO Mortgages highly enough!

I can’t recommend TEMBO Mortgages highly enough! Jo and Callum have been absolutely fantastic throughout the entire process. Their service was outstanding—always providing instant feedback and never hesitating to help, no matter how complex my questions were. I was amazed at how quickly they secured my mortgage offer, taking all the hassle and stress out of doing it myself. Their professionalism, efficiency, and genuine willingness to assist made the whole experience seamless. If you’re looking for expert mortgage advice with a personal touch, look no further! Thank you, Jo and Callum, for making this process so easy! Reviewed on: 4th February 2025

Extremely professional service and very good communi...

Extremely professional service and very good communication. Reviewed on: 4th February 2025

wonderful service, above all others

We had a wonderful service, which was unlike any previous brokers we had. The most professionally effective experience with the Tembo team. The whole team Elly, Jack, Jon have brilliant communication skills, follow up on progress, solutions and negotiation skills with lenders on our behalf. They delivered all we needed and as NHS doctors, we were not charged any fees.. amazing service recommended for all especially NHS staff Reviewed on: 4th February 2025

Less Stress

I found Saul and Jodie extremely helpful when looking at mortgages and applying for my mortgage. Would absolutely reccomend to anyone who is looking for a mortgage. Reviewed on: 4th February 2025

Brilliant service from start to finish

Having bought many houses without a broker I was concerned the fees were high for something you 'don't need'. However - Tembo (Jess, Matt & Callum) were the best (only good) part of my daughters first house purchase experience. The process was quick and simple, and we changed the rate several times during the conveyancing as the rates improved. Thank you so much to the team - very much worth their fee. Reviewed on: 4th February 2025

Great hassle free process and very helpful and resou...

Great hassle free process and very helpful and resourceful team Reviewed on: 4th February 2025

Highly recommend!

Fantastic service from Tembo when renewing our mortgage, Rob and Jess made a would could be stressful situation very easy with clear communication at all times! Highly recommend to anyone. Reviewed on: 4th February 2025

An amazingly easy and wonderful experience

Paul Herbert and Jessica Eley handled my case and they were both so lovely and went out of their way to find me a mortgage to meet my difficult needs. They were so friendly and easy to chat with, I really felt they were genuine and cared. Very honest and checked in with me even when their bit was done. Highly recommend Tembo which made this the easiest part of the moving process and Paul and Jess in particular for making me feel they had my back and my best interest. Thank you! Reviewed on: 3rd February 2025

Do you have a different Tembo product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Mortgage Broker
from Winstanley Mortgages 0.00 from 0 reviews
Mortgage Broker
from StepChange 5.00 from 6 reviews
Mortgage Broker
from Mojo 4.89 from 2135 reviews

There's still more to see!

Tembo has a range of products available. Check the ratings of each product to find the right one for you. View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub