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Trading 212: Online Share Dealing reviews

Name: Online Share Dealing
Rating: 4.74 (237 reviews)

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4.75

Based on 237 reviews, last reviewed 10th Jan 2025

67% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

82%

13%

Latest highest rating:

5

Excellent service I shave recently transferred in two Cash ISAs from other providers. The transfers were completed within 3 days which is the quickest I have experienc... Read more Reviewed on: 10th January 2025

Latest lowest rating:

1

Total waste of time, non existant customer service I wanted to transfer an ISA from another provider to Trading 212 but was not able to as the bank that I had the ISA with was not on Trading 212's list... Read more Reviewed on: 20th December 2024

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About this product

Looking for Trading 212 online share dealing reviews? See what people like you who have used this app before thought, in our Trading 212 reviews below. Trading 212 claim to provide an easy and powerful service that is 'perfect for both beginners and experts'. If you have used this trading app before, let others know what you thought on Smart Money People.

Trading 212 Online Share Dealing reviews (237)

Review of the Trading 212, Online Share Dealing:

Total waste of time, non existant customer service

I wanted to transfer an ISA from another provider to Trading 212 but was not able to as the bank that I had the ISA with was not on Trading 212's list! Their customer service is non existant as you cannot talk to anyone other than by the chat function and even then it takes ages for a response. As they were not able to do what I wanted, I asked them to delete all my info (NI no, dob, address, copy D/L etc etc) from their records and was very displeased when I was told they could not do so for 7 years due to regulations!!! Reviewed on: 20th December 2024

Reply from Trading 212 We regret to hear about your experience. Currently, we can only process ISA transfers to banks and providers that are supported on our platform. We are constantly working to expand the list of supported providers, but this process can sometimes take time. Regarding our customer service, our chatbot is programmed to provide the most relevant information as quickly as possible. Even though we are constantly trying to make it better, we understand that live agent support might be needed in certain situations, and we are sorry to hear your interaction with our team didn't meet your expectations If you would like to close your account, we can assist with that or you can do it yourself via the Menu. However, as a regulated broker, we are required by law to keep certain information for a period of 7 years. This is done to comply with the regulations that we follow. Would you please provide us with your ticket ID so we can take a closer look at your case? We will gladly take a closer look at your case and assist further. Response date: 27th December 2024

Great app

Very easy to use and for free and great options Reviewed on: 17th March 2023

The best UI in the game

The best UI in the game and fair FX fees. I transferred from Freetrade and never looked back. Reviewed on: 16th March 2023

Great app, zero fees

Signed up because of the zero fees, but was very impressed with the simple to use app Reviewed on: 12th March 2023

Amazing!

Easy to use, zero transaction fees, very low currency exchange fees, fractional shares and quite a large selection Reviewed on: 9th March 2023

Clear Graphics. Helpful tools

It has helped a novice to learn the basics using its simulation versions. It is information rich and provides helpful updates to amateurs looking to learn about markets. Reviewed on: 1st March 2023

Happy user of over 3 years

More than happy with the value for money service. I’m the last year I’ve been able to switch on auto investing and they respond quickly on the forum to any queries in most instances such as new stock requests. Reviewed on: 28th February 2023

The best investment app

I have used many different apps for investment, and deleted them all when I started using Trading212. The user interface is top tier; The range of investments available is not exhaustive but it is impressive; Investments are finalised quickly and painlessly, compared to some other apps that can take several days; The use of pies to adjust allocations is incredibly helpful. Perhaps the only critique of this app is that it doesn’t have educational material for new investors in the same way that other apps do. But that is just a case of a different target audience. To conclude, this app is the best for having strengths in multiple areas. I would highly recommend it for investors with an established plan Reviewed on: 8th February 2023

Great app, disappointing practices

App itself is amazing, very easy to use, social pie feature is very innovative. Shame they joined the other sharks and took away the buy button when GameStop blew up. Very disappointing and a sign of distrust. Reviewed on: 8th February 2023

Great way to see your stocks

Fabulous app and very easy to use and see everything that is needed and more. Reviewed on: 8th February 2023

Good app

Great look on app and easy to move money around Reviewed on: 4th February 2023

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