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Trading 212: Online Share Dealing reviews

Name: Online Share Dealing
Rating: 4.73 (238 reviews)

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4.71

Based on 238 reviews, last reviewed 21st Jan 2025

40% decrease in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

82%

13%

Latest highest rating:

5

Excellent service I shave recently transferred in two Cash ISAs from other providers. The transfers were completed within 3 days which is the quickest I have experienc... Read more Reviewed on: 10th January 2025

Latest lowest rating:

1

Ridiculous KYC and AML processes! Ridiculous KYC and AML processes! Trading 212 subjected me to months of questions about my source of funds etc. I had to send them documents from year... Read more Reviewed on: 21st January 2025

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About this product

Looking for Trading 212 online share dealing reviews? See what people like you who have used this app before thought, in our Trading 212 reviews below. Trading 212 claim to provide an easy and powerful service that is 'perfect for both beginners and experts'. If you have used this trading app before, let others know what you thought on Smart Money People.

Trading 212 Online Share Dealing reviews (238)

Review of the Trading 212, Online Share Dealing:

Total waste of time, non existant customer service

I wanted to transfer an ISA from another provider to Trading 212 but was not able to as the bank that I had the ISA with was not on Trading 212's list! Their customer service is non existant as you cannot talk to anyone other than by the chat function and even then it takes ages for a response. As they were not able to do what I wanted, I asked them to delete all my info (NI no, dob, address, copy D/L etc etc) from their records and was very displeased when I was told they could not do so for 7 years due to regulations!!! Reviewed on: 20th December 2024

Reply from Trading 212 We regret to hear about your experience. Currently, we can only process ISA transfers to banks and providers that are supported on our platform. We are constantly working to expand the list of supported providers, but this process can sometimes take time. Regarding our customer service, our chatbot is programmed to provide the most relevant information as quickly as possible. Even though we are constantly trying to make it better, we understand that live agent support might be needed in certain situations, and we are sorry to hear your interaction with our team didn't meet your expectations If you would like to close your account, we can assist with that or you can do it yourself via the Menu. However, as a regulated broker, we are required by law to keep certain information for a period of 7 years. This is done to comply with the regulations that we follow. Would you please provide us with your ticket ID so we can take a closer look at your case? We will gladly take a closer look at your case and assist further. Response date: 27th December 2024

Fantastic service

Trading212 is a fantastic share dealing service, they have a great app that works perfectly and if you ever need help they also have excellent customer service. Reviewed on: 19th January 2021

Not amazing, but still the best trading platform in Europe

Perfect platform for long term investors, buy low, sell high.. or hold for dear life. But for traders is not great, delay in buy/sell market orders, large spread and if you want to use leverage you only get 2x, only available in very limited amount of stocks and with an interest starting from 30% to 100% APR. But again, it's the perfect platform for beginners. Well done Trading212 ! Reviewed on: 19th January 2021

So close to being a regional leader

Already the best share dealing service for retail business in the UK. Just a few features shy of making that title undisputed and widening the gap on its competitors ten-fold. Addition of a few key markets and after hours/pre-market dealing availability and they command the market. Reviewed on: 19th January 2021

I'm addicted to this app.

Trading 212 is the future of stock and etf reading. It's making investing accessible to the masses with low fees . Investing isn't for everyone and you need to do your research. The 'pie' functionality is great. Please bring direct debits in! Reviewed on: 19th January 2021

Very good

Very good interface easy to use. Reviewed on: 19th January 2021

The best one!

They are ahead from the competitors due to their innovative approach, mainly with their autoinvest feature. Reviewed on: 19th January 2021

Great experience, clean UI, really happy.

Overall great experience, clean UI, really happy. Easy to understand all the processes. Reviewed on: 19th January 2021

Misleading services

This product tries to lull you into risky CFD products Reviewed on: 19th January 2021

Good way to get in to investing

Very good platform with no hidden fees, so easy to use and gives access to hundreds of stocks. The ISA feature is amazing too! Reviewed on: 18th January 2021

Perfect

I have top many accounts with brokers, and now I can say I found the one. Reviewed on: 18th January 2021

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