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Triodos Bank: Personal Current Account reviews

Name: Personal Current Account
Rating: 4.92 (5406 reviews)

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4.92

Based on 5,406 reviews, last reviewed 25th Aug 2024

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Triodos Bank aligns with my ethical objectives. Triodos Bank aligns with my ethical objectives...I am confident that my money will be used only to support business that do not hurt our planet Reviewed on: 25th August 2024

Latest lowest rating:

1

There is a hypocritical £3 a month charge (fair fee) There is a £3 a month fee for the current account unlike most other current accounts. The reason Triodos bank states it does this is so that it is a “... Read more Reviewed on: 15th August 2024

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About this product

The Triodos Personal Current Account has a low monthly fee.

You can manage your account via an app and there’s a Bristol-based contact team if you need support. Triodos don’t offer an overdraft facility or immediate faster payments. You’ll get text message alerts to help you manage your money and online statement.

Triodos Personal Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Triodos before, you can also leave a review and share your experience.

Triodos Bank Personal Current Account reviews (5406)

Review of the Triodos Bank, Personal Current Account:

Putting my money to good use

Great to know my money is helping to fund ethical businesses and is not contributing to global warming. Unfortunately Triodos is rather old-fashioned. No Apple or Google Pay and faster payments can take several hours, even a day or more - and for any larger payment you actually have to phone them, wait in a Covid queue and plead with them to release your funds. If you're worthy they might deign to allow the transaction to go through. Reviewed on: 14th February 2021

The best bank out there

Having banked with Triodos for at least 5 years now, I love that I am part of a community that shares my ideals and helping to create a more sustainable future. Reviewed on: 12th April 2024

Reply from Triodos Bank Hi Stacy, Thank you for your review. We’re pleased to hear you enjoy being a Triodos customer and using your finance to drive positive change. Kind Regards, Jennifer Response date: 23rd April 2024

A brilliant bank!

A brilliant bank - cannot fault any of the services Reviewed on: 11th April 2024

Reply from Triodos Bank Hi Emma, Thank you for taking the time to leave us a review. We’re delighted to have you as a customer and thank you for your support. Kind Regards, Jennifer Response date: 23rd April 2024

Transparent

Very good to know where your money is going. Reviewed on: 11th April 2024

Reply from Triodos Bank Hello, Thank you for taking the time to leave us a review. We’re delighted to have you as a customer and thank you for your support. Kind Regards, Jennifer Response date: 23rd April 2024

The only true ethical bank

Triodos is one of the few ethical banks in the world. There is no free current account which means your not paying with your data. Payments to and from Triodos are much slower than other banks. Reviewed on: 7th April 2024

Reply from Triodos Bank Hi Marc, Thank you for your review, we’re glad to hear you enjoy using your finance to drive positive change and thank you for providing us with some feedback on this issue. In regards to your concern with the speed of payments we have fed this back to the relevant teams and we’re working on improving this functionality. Kind Regards, Jennifer Response date: 23rd April 2024

So helpful

They have been so helpful since I moved my accounts over from NatWest - every time I had a question they have answered quickly and been so informative and resolved my problems Reviewed on: 7th April 2024

Reply from Triodos Bank Hi Sam, Thank you for your review and positive feedback. We’re delighted to hear that you enjoy being a Triodos customer and that you’re pleased with our customer service. Kind Regards, Jennifer Response date: 23rd April 2024

Very good - love the biodegradable debit card, good...

Very good - love the biodegradable debit card, good useable app. Reviewed on: 6th April 2024

Reply from Triodos Bank Hi Robert, Thank you for your review and positive feedback. We’re delighted to hear that you enjoy being a Triodos customer and that you’re pleased with our app and debit card. Kind Regards, Jennifer Response date: 25th April 2024

The feel good bank

We use this account to pay bills etc. for our new home. We just love what happens in the background in terms of climate action and what our money funds. A real feel good bank that we are proud to be customers of! Reviewed on: 5th April 2024

Reply from Triodos Bank Hi Pree, Thank you for your review. We’re happy to hear you enjoy being a part of the sustainable finance movement, thank you for your support. Kind Regards, Jennifer Response date: 25th April 2024

It is really wonderful to know that my money is actu...

It is really wonderful to know that my money is actually doing good whilst sitting in Triodos. A smaller bank also feels like it can provide a more personal service and, as a customer, I feel more valued. Reviewed on: 4th April 2024

Reply from Triodos Bank Hello, Thank you for your review and positive feedback. We’re delighted to hear that you enjoy being a Triodos customer and that you’re pleased with our customer service. Kind Regards, Jennifer Response date: 25th April 2024

Always great service, friendly staff

Always great service, friendly staff Reviewed on: 3rd April 2024

Reply from Triodos Bank Hi Phil, Thank you for your review and positive feedback. We’re delighted to hear that you enjoy being a Triodos customer and that you’re pleased with our customer service. Kind Regards, Jennifer Response date: 4th April 2024

More than a bank

I switched to Triodos for ethical reasons and love being part of something that is a positive force for change. I have lost nothing in making the switch. The online app is great and customer service excellent. Reviewed on: 3rd April 2024

Reply from Triodos Bank Hi Alison, Thank you for your review and positive feedback. We’re delighted to hear that you enjoy being a Triodos customer and that you’re pleased with our app and customer service. Kind Regards, Jennifer Response date: 4th April 2024

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