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Triodos Bank: Personal Current Account reviews

Name: Personal Current Account
Rating: 4.92 (5406 reviews)

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4.92

Based on 5,406 reviews, last reviewed 25th Aug 2024

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Triodos Bank aligns with my ethical objectives. Triodos Bank aligns with my ethical objectives...I am confident that my money will be used only to support business that do not hurt our planet Reviewed on: 25th August 2024

Latest lowest rating:

1

There is a hypocritical £3 a month charge (fair fee) There is a £3 a month fee for the current account unlike most other current accounts. The reason Triodos bank states it does this is so that it is a “... Read more Reviewed on: 15th August 2024

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About this product

The Triodos Personal Current Account has a low monthly fee.

You can manage your account via an app and there’s a Bristol-based contact team if you need support. Triodos don’t offer an overdraft facility or immediate faster payments. You’ll get text message alerts to help you manage your money and online statement.

Triodos Personal Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Triodos before, you can also leave a review and share your experience.

Triodos Bank Personal Current Account reviews (5406)

Review of the Triodos Bank, Personal Current Account:

Sub par experience

No Apple or Google Pay - something all its competitors have. "Faster Payments' can take up to two days where with other banks a faster payment is pretty much instantaneous. Better to go with a bank slightly less ethical but which offers a modern banking experience. Reviewed on: 15th January 2022

I know there will be someone at the end of the phone...

I know there will be someone at the end of the phone if I need help. There is no need to have a bank nearby because Triodos provide Freepost and friendly, helpful telephone banking. I am very happy with their help for environmental projects because I share their vision. Reviewed on: 29th January 2024

Intelligent customer service

I rarely had an issue over the years. And when I had, I'd be offered very professional and informed help, to solve it. Reviewed on: 29th January 2024

Ethical and fair banking

You know your money is invested ethically and that it supports fair trade and green investment. Phone calls are answered within a few minutes usually, and you are told where you are in the queue. Triodos does not support fossil fuel industries. Reviewed on: 29th January 2024

Wonderful to know that your money is doing good!

Wonderful to know that your money is doing good. They are excellent at communicating about what they support, and efficient for day to day banking too. Reviewed on: 29th January 2024

5* friendly, efficient & knowledgable :)

Always friendly, efficient & knowledgable customer service. And you get straight through to speak to someone. Reviewed on: 29th January 2024

An easy bank to deal with.

An easy bank to deal with. Better to know the ethics of the bank. Reviewed on: 29th January 2024

Happy banking with them because they are ethical.

Happy banking with them because they are ethical. The few times I've needed to use the customer service it had been very good Reviewed on: 29th January 2024

A Good bank

All transactions appear quickly on my mobile app, and I have no complaints! I love the ethical ethos too. Reviewed on: 29th January 2024

Responsible banking

I want a bank that I know is using my money responsibly, and can trust Triodos ti do this Reviewed on: 29th January 2024

Love the ethical stance

Love the ethical stance, the ease of banking through the Triodos mobile app and the ease of getting hold of someone on the phone when necessary. Reviewed on: 29th January 2024

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