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Tymit: Credit Card reviews

Name: Credit Card
Rating: 4.81 (155 reviews)

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4.52

Based on 155 reviews, last reviewed 7th Aug 2024

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

93%

2 star

Latest highest rating:

5

Cool Interface I like the simplicity and how clear things are shown! Reviewed on: 15th February 2024

Latest lowest rating:

1

Avoid this company After using the tymit card for 18 months, without notice I was advised my card was suspended and my account would be closed once my balance was paid, ... Read more Reviewed on: 7th August 2024

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Tymit Credit Card reviews (155)

Review of the Tymit, Credit Card:

Appalling level of communication and customer service. AVOID!!!

Over 2 weeks ago on 23rd of April I reported two fraudulent unauthorized payments on my Tymit card, in every way available to me (email, messages on the transactions within the app and leaving a voicemail on the number provided on the back of the card). It took Tymit over 48 hours(!) to get back to me and block my card, by which time my card had been nearly maxed out with over £700 of fraudulent unauthorized transactions. It then took another 48 hours to be transferred to the disputes department, who sent me one email, to which I responded straight away, and who have now told me nothing since the 27th April, despite me sending them numerous further emails. This whole process has been so UNBELIEVABLY SLOW and upsetting. My bill is now due today with hundreds of pounds of fraudulent transactions on it and I still cannot get a reply out of Tymit with regards to what I am supposed to do with my bill and where I stand with my claim. This level of communication and customer service for a modern financial firm is appalling. AVOID!!! And they are now refusing to refund ANY of the stolen money because I provided scammers who were claiming to be Tymit with an SMS code which included ‘’We will never ask you to share this code.’’ Those scammers rang me 24 hours after I had informed Tymit of the first fraudulent transactions. It then took Tymit ANOTHER 24 hours to reply to me, and cancel the card, then telling me not to answer any calls claiming to be from them. If it hadn't taken Tymit over 48 hours to block the card and reply to me after my telling you there were fraudulent transactions on the account, then the stolen amount would have been under £45 as opposed to over £740!!!. I'll never use your services again, I'll be warning everyone I can about how appalling Tymit have been in every possible way and I'll be contacting the financial ombudsman. Thank-you for absolutely nothing. I cannot reiterate strongly enough. AVOID!!!! Reviewed on: 11th May 2023

Best credit card

I love my tymit card, got rid of my others as I find it the most reasonable Reviewed on: 6th August 2021

Best credit card I've ever used

Tymit is the most modern credit card I've used. You get features like instant notifications. Also if you need it you can split payments over three months interest free. Reviewed on: 6th August 2021

Excellent Concept and Card!

The Tymit card is an excellent card, provides full control, transparency and the app works very well! My questions are always promptly answered and had no issues Reviewed on: 6th August 2021

The go to credit card

Tymit gives me the chance to budget within my needs, the app is transparent on what you pay, I couldn’t advice a better finance app Reviewed on: 6th August 2021

Favorite app, fair credit

I love how transparent is the Tymit app - I can know exactly how much am I paying in interest if I decide to pay interest at all, both the rates and the amount in pounds. Also love that I can change my mind on the number of installments. It is really a game changer as traditional banks are not transparent with credit cards and I have always felt that I did not have a clue on the breakdown of the monthly charges. Reviewed on: 5th August 2021

Huge win for consumers

A true consumer champion innovating away the archaic credit card model and democratising buy-now-pay-later available everywhere not just where the shop has done a deal with a finance partner. Companies that take care of their customers will always win in the long run. Excellent innovation to make consumer spending better for all. Reviewed on: 5th August 2021

Great Product and excellent and reliable service

I love my Tymit card. It works smoothly and the app design is excellent. Reviewed on: 4th August 2021

Best credit set up out there

Service is amazing, and app is very easy to use. Reviewed on: 4th August 2021

Great

Most innovative credit card I’ve had in a long time. Reviewed on: 4th August 2021

Simple, effective and efficent

Tymit deliver a seamless experience, making it easy to see what and here you have spent. Manage that expenditure and repayments easily and trasnparently and mos timportnaly have a super responsive customer services team. Reviewed on: 4th August 2021

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