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Tymit: Credit Card reviews

Name: Credit Card
Rating: 4.81 (155 reviews)

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4.52

Based on 155 reviews, last reviewed 7th Aug 2024

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

93%

2 star

Latest highest rating:

5

Cool Interface I like the simplicity and how clear things are shown! Reviewed on: 15th February 2024

Latest lowest rating:

1

Avoid this company After using the tymit card for 18 months, without notice I was advised my card was suspended and my account would be closed once my balance was paid, ... Read more Reviewed on: 7th August 2024

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About this product

Tymit Credit Card reviews (155)

Review of the Tymit, Credit Card:

Appalling level of communication and customer service. AVOID!!!

Over 2 weeks ago on 23rd of April I reported two fraudulent unauthorized payments on my Tymit card, in every way available to me (email, messages on the transactions within the app and leaving a voicemail on the number provided on the back of the card). It took Tymit over 48 hours(!) to get back to me and block my card, by which time my card had been nearly maxed out with over £700 of fraudulent unauthorized transactions. It then took another 48 hours to be transferred to the disputes department, who sent me one email, to which I responded straight away, and who have now told me nothing since the 27th April, despite me sending them numerous further emails. This whole process has been so UNBELIEVABLY SLOW and upsetting. My bill is now due today with hundreds of pounds of fraudulent transactions on it and I still cannot get a reply out of Tymit with regards to what I am supposed to do with my bill and where I stand with my claim. This level of communication and customer service for a modern financial firm is appalling. AVOID!!! And they are now refusing to refund ANY of the stolen money because I provided scammers who were claiming to be Tymit with an SMS code which included ‘’We will never ask you to share this code.’’ Those scammers rang me 24 hours after I had informed Tymit of the first fraudulent transactions. It then took Tymit ANOTHER 24 hours to reply to me, and cancel the card, then telling me not to answer any calls claiming to be from them. If it hadn't taken Tymit over 48 hours to block the card and reply to me after my telling you there were fraudulent transactions on the account, then the stolen amount would have been under £45 as opposed to over £740!!!. I'll never use your services again, I'll be warning everyone I can about how appalling Tymit have been in every possible way and I'll be contacting the financial ombudsman. Thank-you for absolutely nothing. I cannot reiterate strongly enough. AVOID!!!! Reviewed on: 11th May 2023

Tymit Credit card one of the best

Easy to use, track the transfer and control payment. Good customer support. Reviewed on: 7th August 2021

Amazing

This kind of user experience is very usefull for the users Reviewed on: 7th August 2021

Next gen credit card

I'm very pleased with the service offered by tymit so far. The service they offer is new, digital and perfectly suits my day to day use. I'm excited to see what new features they will introduce to us. Long time user. Reviewed on: 7th August 2021

Great card

Very easy to use. App is great! Excellent customer service Reviewed on: 7th August 2021

Very good

I like this credit card because it’s very easy to use Reviewed on: 7th August 2021

A simple to use product making money management easy

Tymit have created a simple app that is easy to use. The app allows you to set the time you want to spread the credit. The team are always adding new features to simplify the information and make it clearer. I have always found the support team excellent if I ever need to contact them. Thanks Tymit team a happy customer Reviewed on: 7th August 2021

It's an innovative idea

This is a great credit card once you have gotten used to all the features that it offers ! It is now my go to card Reviewed on: 7th August 2021

Rubish

Very bad app I was try tu contact is a impossible Reviewed on: 7th August 2021

Good Apr and awards for credit score by increasing limits quickly

Good for young people I started at 19, behave though. Tech support is good. Reviewed on: 7th August 2021

Financial freedom

I love spending, however, tymit helps me stay mindful and spread out my financial commitments into manageable instalments. I have made the most of being able to split my expenses in three instalments with no interest. Having this benefit has helped me enjoy my lifestyle and changed my relationship with money. Reviewed on: 7th August 2021

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