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Velosure: Cycle Insurance reviews

4.88
Based on 742 reviews, last reviewed 22nd Oct 2024
60% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
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1%
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0%
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0%

Latest highest rating:

5

Very helpful staff on the phone and by email. Very helpful staff on the phone and by email. Quick and simple claims process. Reviewed on: 22nd October 2024
ZS's avatar
ZS

Latest lowest rating:

1

Misleading bicycle cover I have had premium Velosure bike insurance for the last 4 years for a racing bike ($15,500.00 cover). After an accident with frame / component damage ... Read more Reviewed on: 12th October 2023
Elliot Long's avatar
Elliot Long

About this product

At Smart Money People, we collect Velosure Cycle Insurance reviews from customers like you. If you're thinking of getting Velosure Cycle Insurance check out our reviews, or if you're an existing Velosure customer - please share your experiences with our community in order to help out others!

Velosure Cycle Insurance reviews (742)

Review of the Velosure, Cycle Insurance:

I had never made a claim with an insurance - and exp...

5
I had never made a claim with an insurance - and expected the process to be long winded and painful. Velosure staff was supportive and efficient when my bike got stolen. I received the money really quickly which meant I could buy a new bike - which I really needed because it was my main mode of transport. I was grateful. Reviewed on: 14th October 2024

Professional service & good value

5
I have 5 pushbikes insured with Velosure. My circumstances changed recently & after a quick call for their advice was able to reconfigure my cover so easily. Reviewed on: 21st September 2022

Insurance worth having

5
Friendly staff, good prices and very helpful when a great big van hits you and knocks you off your bike and breaks all your gear. Reviewed on: 21st September 2022

Excellent insurance at a good price

5
I had to claim 2 years ago and the process was painless nor did it increase my premium. There is a lot off noise and marketing towards cyclists from a specific company but on comparison Velosure is offering more for less. Just renewed today for that reason. Reviewed on: 21st September 2022

Easy insurance

5
I contacted them to arrange my insurance and I have never had to contact them since. Nice and easy... Reviewed on: 21st September 2022

Good cycle insurance

5
Only had dealings with customers service and that was very good. Have not had to claim so can’t comment on that side Reviewed on: 21st September 2022

What's not to like

5
Polite, no-hassle, easy to deal with people. Competitive too. Reviewed on: 21st September 2022

First Class

5
Great service and value for money I have been a customer for several years Reviewed on: 21st September 2022

Great service all round

5
Staff members always helpful, timley in their responses and easy to get hold of. Reviewed on: 21st September 2022

Steady prices

5
The cost of this insurance remains steady Reviewed on: 21st September 2022

Easy peasy

5
Easy to set up my insurance.good value and they keep in touch. Reviewed on: 21st September 2022
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