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Velosure: Cycle Insurance reviews

Name: Cycle Insurance
Rating: 4.89 (742 reviews)

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4.88

Based on 742 reviews, last reviewed 22nd Oct 2024

60% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Very helpful staff on the phone and by email. Very helpful staff on the phone and by email. Quick and simple claims process. Reviewed on: 22nd October 2024

Latest lowest rating:

1

Misleading bicycle cover I have had premium Velosure bike insurance for the last 4 years for a racing bike ($15,500.00 cover). After an accident with frame / component damage ... Read more Reviewed on: 12th October 2023

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About this product

At Smart Money People, we collect Velosure Cycle Insurance reviews from customers like you. If you're thinking of getting Velosure Cycle Insurance check out our reviews, or if you're an existing Velosure customer - please share your experiences with our community in order to help out others!

Velosure Cycle Insurance reviews (742)

Review of the Velosure, Cycle Insurance:

I had never made a claim with an insurance - and exp...

I had never made a claim with an insurance - and expected the process to be long winded and painful. Velosure staff was supportive and efficient when my bike got stolen. I received the money really quickly which meant I could buy a new bike - which I really needed because it was my main mode of transport. I was grateful. Reviewed on: 14th October 2024

Cycle insurance

Found velosure quite a few years ago so impressed i will not change insurers great service brilliant people to do bussiness with. Reviewed on: 21st September 2022

Peace of mind insurance on and off the bikes

Along with the obvious Insurance cover, the additional security of knowing if I’m in trouble out on a ride I can ring cycle recovery for assistance was a great. Reviewed on: 21st September 2022

Great value

Great value but thankfully never had to use! Reviewed on: 21st September 2022

They are the best

So easy to set up and really helpful Reviewed on: 21st September 2022

No problems

Haven’t needed to make a claim, but since taking out the insurance I have had no issues with renewal etc. Reviewed on: 21st September 2022

3yrs a customer and still going strong!

Had my bikes insured since 2019. I’ve found the price to be very competitive and the staff always friendly. The one time I’ve had to claim after a bad crash they made it very simple and straight forward leaving confident I had nothing to worry about. The only time there has been a problem, despite the fact that it was caused by the finance company, velosure took ownership of the issue and ensured it was resolved. Safe to say my auto renewal will remain active. A+++ Reviewed on: 21st September 2022

Really good, honest and there for my needs.

Velosure has always been there for me, easy to get in touch with them, supportive and offers full replacement and not poorly done carbon fibre repairs. Reviewed on: 21st September 2022

The kind of insurance bikers need

I’ve been with velosure for approx 6 years and never needed to go elsewhere. Efficient, helpful and value for money at every renewal. Calling them for information is easy and staff are all well informed. Reviewed on: 21st September 2022