Write a review

Velosure: Cycle Insurance reviews

Name: Cycle Insurance
Rating: 4.89 (742 reviews)

View other Velosure products

4.88

Based on 742 reviews, last reviewed 22nd Oct 2024

67% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Very helpful staff on the phone and by email. Very helpful staff on the phone and by email. Quick and simple claims process. Reviewed on: 22nd October 2024

Latest lowest rating:

1

Misleading bicycle cover I have had premium Velosure bike insurance for the last 4 years for a racing bike ($15,500.00 cover). After an accident with frame / component damage ... Read more Reviewed on: 12th October 2023

Read all reviews See your review

About this product

At Smart Money People, we collect Velosure Cycle Insurance reviews from customers like you. If you're thinking of getting Velosure Cycle Insurance check out our reviews, or if you're an existing Velosure customer - please share your experiences with our community in order to help out others!

Velosure Cycle Insurance reviews (742)

Review of the Velosure, Cycle Insurance:

Easy to contact and simple claims procedure

Easy to contact and simple claims procedure Reviewed on: 13th October 2024

Easy to deal with

Was very easy to deal with and gave me a competitive quote. Reviewed on: 31st August 2022

Friendly

Easy and reliable and friendly. Good value Reviewed on: 31st August 2022

Good value

Happy with the value and customer service I've received. All information very clear. Never had to claim, but if I did I have no doubt all would go smoothly. Reviewed on: 31st August 2022

Great service!

Great service and always such friendly staff. Whenever I’ve had a query people have always been soo helpful to advise the best option for me to suit my budget. Reviewed on: 31st August 2022

Insurance to fit your needs

Straightforward web experience - relevant Reviewed on: 31st August 2022

Could do better !

After an accident velosure did all the repairs to my bike and paid for the replacement items damaged but I had to really chase this to make it happen. Then on renewal’s time my price went though the roof even though it was a no fault accident with a van driver hitting me off. The follow up on personal cover has been non existent so I’ve received no payment for my injuries Personally I’ve avoided returning to them. Disappointing customer service Reviewed on: 31st August 2022

Confident and assured

when comparing Velosure to other companies in the market they stand out by virtue of their sensible offering which reflects their experience in this specialised insurance field. Their policy is a balanced mix of shared risk and cost. Suited me anyway after I had looked at the other market leaders, I liked the personal responsibility aspect. Reviewed on: 31st August 2022

Great company.

Good all round service, very well protected, great piece of mind. Reviewed on: 31st August 2022

Good value insurance

Good value insurance, easy to set up. Only dropped stars because I haven’t made a claim and don’t know what that part of the service is like. Reviewed on: 31st August 2022

Great service

We have insured with velosure for number of years, recently changing our bike with a trouble free process, excellent value and service Reviewed on: 31st August 2022

Are you a business? Get insights, reply to reviews, invite customers and understand their needs

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub