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Velosure: Cycle Insurance reviews

Name: Cycle Insurance
Rating: 4.89 (742 reviews)

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4.88

Based on 742 reviews, last reviewed 22nd Oct 2024

67% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Very helpful staff on the phone and by email. Very helpful staff on the phone and by email. Quick and simple claims process. Reviewed on: 22nd October 2024

Latest lowest rating:

1

Misleading bicycle cover I have had premium Velosure bike insurance for the last 4 years for a racing bike ($15,500.00 cover). After an accident with frame / component damage ... Read more Reviewed on: 12th October 2023

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About this product

At Smart Money People, we collect Velosure Cycle Insurance reviews from customers like you. If you're thinking of getting Velosure Cycle Insurance check out our reviews, or if you're an existing Velosure customer - please share your experiences with our community in order to help out others!

Velosure Cycle Insurance reviews (742)

Review of the Velosure, Cycle Insurance:

Easy to contact and simple claims procedure

Easy to contact and simple claims procedure Reviewed on: 13th October 2024

Very easy to deal with, and answered all my Qs clearly

I haven't had to a make a claim yet, but it was easy to talk to their customer services and clarify exactly when the bikes were covered/aren't covered. Reviewed on: 31st August 2022

Good price fast payout

I have been with Velosure for over 5 years and they handled my claims quickly and sympathetically Reviewed on: 31st August 2022

Excellent service and price is competitive

Excellent service and price is competitive Reviewed on: 31st August 2022

Mr Mark James

Great company straight forward to deal with. Reviewed on: 31st August 2022

Good company. Easy and Cheap

Would use again. Affordable and has everything I need Reviewed on: 31st August 2022

Great Customer Service

I had the misfortune of having my cherished touring bike damaged structurally by a head on collision caused by youths riding recklessly on a cycle path. Velosure responded very quickly to my report of an accident and subsequent loss and provided the necessary documentation to make a claim for the damage which I duly did. They paid very promptly the full estimated costs of damage less the standard excess. This has put me in a position whereby I can proceed with the repairs and if I so wish can carry out some upgrades at my own cost at the same time. I can highly recommend this company. Reviewed on: 24th February 2022

Great bike insurance, easy to purchase and a good price

Really easy customer journey and really simple to add extras on Reviewed on: 29th August 2019

Great service and Value for Money

Simply Velosure are a great cycle insurance company. Great value for money and their customer service is excellent. I had to make a claim after an accident, it was quick and easy and I was paid out very quickly. I recommend Velosure on a regular basis and at least 2 friends have signed up. Reviewed on: 20th August 2019

Good value cover

Acceptable monthly fee for good value cover. Reviewed on: 18th August 2019

Simply brilliant

Velosure make it easy to insure your pride and joy(s). There are always helpful staff on hand should you need them. Great policy covering everything too. Reviewed on: 17th August 2019

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