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Velosure: Cycle Insurance reviews

Name: Cycle Insurance
Rating: 4.89 (742 reviews)

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4.87

Based on 742 reviews, last reviewed 22nd Oct 2024

11% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Very helpful staff on the phone and by email. Very helpful staff on the phone and by email. Quick and simple claims process. Reviewed on: 22nd October 2024

Latest lowest rating:

1

Misleading bicycle cover I have had premium Velosure bike insurance for the last 4 years for a racing bike ($15,500.00 cover). After an accident with frame / component damage ... Read more Reviewed on: 12th October 2023

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About this product

At Smart Money People, we collect Velosure Cycle Insurance reviews from customers like you. If you're thinking of getting Velosure Cycle Insurance check out our reviews, or if you're an existing Velosure customer - please share your experiences with our community in order to help out others!

Velosure Cycle Insurance reviews (742)

Review of the Velosure, Cycle Insurance:

Love velosure, the staff are wonderful and very help...

Love velosure, the staff are wonderful and very helpful! Reviewed on: 16th October 2024

I've been with them for a few years now, great custo...

I've been with them for a few years now, great customer service. Reviewed on: 7th October 2024

Efficient annual renewal.

Efficient annual renewal. Good with claim in past. Price has come down. Reviewed on: 7th October 2024

Excellent service with wonderful staff.

Excellent service with wonderful staff. Reviewed on: 24th September 2024

Been with Velosure a few years now

Been with Velosure a few years now, they give good value for money for insuring a number of my bikes/ebikes with no extortionate fees for changing the policy when I change my bike/ebikes. Have the best customer service I've experienced, especially on social media. And when I check everytime my renewal is due, they're still the cheapest for what you get. Reviewed on: 23rd September 2024

Excellent policy, excellent renewal process.

Excellent policy, excellent renewal process. Staff know their stuff! Reviewed on: 23rd September 2024

Brill bike insurance!!!!!

I had the misfortune of having my cherished touring bike damaged structurally by a head on collision caused by youths riding recklessly on a cycle path. Velosure responded very quickly to my report of an accident and subsequent loss and provided the necessary documentation to make a claim for the damage which I duly did. They paid very promptly the full estimated costs of damage less the standard excess. This has put me in a position whereby I can proceed with the repairs and if I so wish can carry out some upgrades at my own cost at the same time. I can highly recommend this company. Reviewed on: 15th July 2024

Perfect choice !

I was recommended to your company and I’m so glad I did insure my bike through you Reviewed on: 15th July 2024

Great customer service from start to finish

Great customer service from start to finish Reviewed on: 15th July 2024

Very good, thank you for everything

Very good, thank you for everything Reviewed on: 9th July 2024

Wonderful customer service highly recommended

Wonderful customer service highly recommended Reviewed on: 9th July 2024

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