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Velosure: Cycle Insurance reviews

Name: Cycle Insurance
Rating: 4.89 (742 reviews)

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4.88

Based on 742 reviews, last reviewed 22nd Oct 2024

47% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Very helpful staff on the phone and by email. Very helpful staff on the phone and by email. Quick and simple claims process. Reviewed on: 22nd October 2024

Latest lowest rating:

1

Misleading bicycle cover I have had premium Velosure bike insurance for the last 4 years for a racing bike ($15,500.00 cover). After an accident with frame / component damage ... Read more Reviewed on: 12th October 2023

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About this product

At Smart Money People, we collect Velosure Cycle Insurance reviews from customers like you. If you're thinking of getting Velosure Cycle Insurance check out our reviews, or if you're an existing Velosure customer - please share your experiences with our community in order to help out others!

Velosure Cycle Insurance reviews (742)

Review of the Velosure, Cycle Insurance:

Love velosure, the staff are wonderful and very help...

Love velosure, the staff are wonderful and very helpful! Reviewed on: 16th October 2024

Great price for 2 pedelec bicycles

Great price for 2 pedelec bicycles Reviewed on: 8th July 2024

Easy to deal with over the phone.

Easy to deal with over the phone. Reviewed on: 8th July 2024

expensive

Expensive, cover not provided for using cycle hoop Reviewed on: 8th July 2024

Velosure - a little slice of magic

After months of trying to find a decent insurer for my bike, I stumbled across Velosure who had great reviews, unlike all the others! i didn't hesitate to get in touch with them, and get my bike quoted up which was really reasonable and easy to set up. I also had to change my cover slightly, which was dealt with efficiently and promptly. I haven't had to claim yet but I have piece of mind and know that if I ever do need to make a claim, I will be in good hands. Reviewed on: 8th July 2024

Continued good experience

My experience over the many years has always been positive with Velosure. Claims have always been dealt with quickly and efficiently. My only interaction this year has thankfully been during the renewal which was easy and the cost competitive. Reviewed on: 8th July 2024

Simply simple

I had the need to use the claim process recently due to a small accident. I thought there would be a lot of wriggling from closure to not pay out but how wrong was I. Submitted all the info, had a call promptly, finalised the claim and had the funds the next working day. Absolutely fantastic. Reviewed on: 8th July 2024

Super friendly staff with policies that even my brot...

Super friendly staff with policies that even my brother can't refuse haha! Reviewed on: 8th July 2024

Superb, would recommend

Superb! Made a claim - all sorted very quickly. Great company to insure through - totally recommend! Reviewed on: 8th July 2024

Misleading bicycle cover

I have had premium Velosure bike insurance for the last 4 years for a racing bike ($15,500.00 cover). After an accident with frame / component damage (my first claim) I was informed that Velosure would settle the claim for $4,100.00 based on depreciated value of the frame. Replacement value $7,500.00. I have been paying premiums based on the original cost of the bike, not the depreciated value, with the expectation that they would replace damaged frame / component like for like. I have since cancelled my policy. I would not use them again. Reviewed on: 12th October 2023

Making a claim with Velosure.

When I had to make a claim with Velosure cycle insurance the experience was simple, the staff were extremely helpful and the claim was processed very quickly. I think that Velosure offer great value and operate in a friendly and professional manner. Reviewed on: 17th October 2022

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