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Virgin Money: Help to Buy: ISA reviews

Name: Help to Buy: ISA
Rating: 4.57 (23 reviews)

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4.52

Based on 23 reviews, last reviewed 11th Nov 2022

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

70%

26%

3 star

2 star

Latest highest rating:

5

Modern Friendly banking Love banking with Virgin Money. It’s easy to use their online portal, I have great benefits and they are also very user friendly and trendy! Plus I ha... Read more Reviewed on: 30th April 2020

Latest lowest rating:

1

Staff so bad Staff were so bad they locked my money and refused to release it when it was time to buy a house. The sale fell through Reviewed on: 11th November 2022

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About this product

Virgin Money Help to Buy: ISA reviews (23)

Review of the Virgin Money, Help to Buy: ISA:

Help to buy helped me buy!

Amazing customer service helped me find the perfect ISA. I've now bought a property with their help, and along the way was able to enjoy complimentary coffee and amazing hospitality in their virgin money lounges throughout the UK. Amazing company; thank you so much! Reviewed on: 11th February 2018

Reply from Virgin Money Great to hear from you Calum, glad we were able to help with this. If there's anything else we can do, just let us know! Thanks, Jane Response date: 12th February 2018

Staff so bad

Staff were so bad they locked my money and refused to release it when it was time to buy a house. The sale fell through Reviewed on: 11th November 2022

Modern Friendly banking

Love banking with Virgin Money. It’s easy to use their online portal, I have great benefits and they are also very user friendly and trendy! Plus I have a top savings interest rate... Reviewed on: 30th April 2020

Good interest rate. Great perks for customers and fab lounge

Love my Virgin Money Cash ISA- the interest is very good compared to other providers. Their online platform is also very user friendly and easy to navigate and use online! They have great perks and offers for customers and a fab lounge where I can grab my free coffee Reviewed on: 26th November 2019

Excellent service

I absolutely love the service I have received from Virgin Money and of course the perks that you get such as their lounges which is quite handy if you want a cup of coffee for free while in town! Competitive interest rate and forward thinking banking! Reviewed on: 16th April 2019

Quick transfer

Transferred my Help to buy ISA to virgin money as rate was better. Process was very quick & good communication throughout. Very pleased! Reviewed on: 15th April 2019

virgin take the time to explain

they are there when I require either information or help to solve a problem. Reviewed on: 17th December 2018

Fantastic service

Easy to apply, top savings rates, excellent customer service. Reviewed on: 15th December 2018

Welcoming

Always helpful and friendly staff Reviewed on: 14th December 2018

Help to buy

Really informative staff members helped me and my partner set up a help to buy account. I think it’s really good that you don’t need to put a minimum in each month just incase you have an unexpected payment Reviewed on: 14th December 2018

Great rates and easy to understand

It was just so easy to check that this was the right product for me and then invest in the ISA. With regular communication and updates to reassure me that I have made the right decision, I would definitely use Virgin for future financial planning. Reviewed on: 7th December 2018

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