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Virgin Money: Help to Buy: ISA reviews

Name: Help to Buy: ISA
Rating: 4.57 (23 reviews)

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4.52

Based on 23 reviews, last reviewed 11th Nov 2022

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

70%

26%

3 star

2 star

Latest highest rating:

5

Modern Friendly banking Love banking with Virgin Money. It’s easy to use their online portal, I have great benefits and they are also very user friendly and trendy! Plus I ha... Read more Reviewed on: 30th April 2020

Latest lowest rating:

1

Staff so bad Staff were so bad they locked my money and refused to release it when it was time to buy a house. The sale fell through Reviewed on: 11th November 2022

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Virgin Money Help to Buy: ISA reviews (23)

Top interest rate, super easy setup

Really easy to set up, great interest rates. What more could you want from an ISA account? The only real let down is the lack of an app! Reviewed on: 24th August 2017

Reply from Virgin Money Great to hear from you Travis! We've been focused on mobile optimisation for some time now to make the site mobile friendly. We've no updates to share on an app just yet, but as soon as there's an update we'll be sure to keep you in the loop! Thanks, Lindsay Response date: 31st August 2017

Great interest rates!

Virgin money's help to buy ISA is very helpful for saving for a house, with great interest rates, but doesn't charge to take money out. That's the great thing, there's no long term commitment, and still brilliant interest rates at 2.0%, decent! Also, as an added bonus, virgin money offers brilliant lounges as well, it's a great company and fab ISA Reviewed on: 28th March 2017

Reply from Virgin Money Hi Calum, glad to hear you’re happy with your account and the many benefits being a Virgin customer brings. We look forward to helping you save for your dream home! If there’s anything we can help with, just drop us a message at [email protected]. Thanks, Jane Response date: 31st March 2017

Great customer service and competitive interest rates

I took out the Virgin Help to Buy ISA after cross referencing different providers with money supermarket. They had the best interest rates at the time and even following interest rates falling across the sector recently, they have remained competitive. Their online channel to manage your products is simple to use and their customer service are class if you ever lock yourself out in getting it resolved and logged back in! I also always get emails (as I agreed to it) to enter in to their prize draws, a great incentive for customers. There's also many cash back schemes by taking out home insurance, opening new products, etc for existing customers. Reviewed on: 26th December 2016

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