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WeSwap: Travel Money reviews

Name: Travel Money
Rating: 4.91 (1877 reviews)

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4.90

Based on 1,877 reviews, last reviewed 9th Dec 2022

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

93%

Latest highest rating:

4

Slowly redeeming themselves Was very good in the early days. Had a wobble since reissue and new app. I wasn't able to load cash onto it for months! Recently has managed to sort i... Read more Reviewed on: 9th December 2022

Latest lowest rating:

1

BEWARE Terrible company, poor customer service, Don't reply to emails or telephone messages. BEWARE, have been trying to contact WE SWAP for months, They don't reply and have direct way to call them other than leaving voice messages. They are ... Read more Reviewed on: 21st February 2022

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About this product

Before we go off on our holiday, there's always a last minute dash for some travel money! With more and more options available, it really does pay to do a bit of research to find the best travel money company. Smart Money People is the place for WeSwap travel money reviews. If you've used WeSwap travel money before, why not write YOUR own review? You can help other travellers looking for honest WeSwap travel money reviews.

WeSwap Travel Money reviews (1877)

Review of the WeSwap, Travel Money:

Stay clear, if you value your money

It was a good one back in days but since they decided to introduce this new WeSwap 2.0 app it all gone down hill. What a load of rubbish. I have finally managed to get new app working (initially it said documents issued by UK government are not recognised!!!) however no balance was transferred. I have sent an email requesting for a refund on 06.Sep.2021 and so far no response or no balance. Since then I have sent numerous emails and tried to communicate but all I get is silence. I am not sure if I am asking something unreasonable? I am asking to receive my balance before the change. Just for clarification, my own money. What a joke. I will raise the issue with the authorities so they respond to them. Very poor service. Just stay clear. Reviewed on: 18th October 2021

Flexi card

Very useful and practical..so easy to use Reviewed on: 6th February 2020

Not a card that is recommended

I found the card most user unfriendly and would not recommend it! Reviewed on: 6th February 2020

Great rates and easy to use

Generally found WeSwap to offer top rates and to be useful in every country I have visited Reviewed on: 6th February 2020

Value Card

Instant swap and tmed swap facilities are good. Overall good value for money. Reviewed on: 6th February 2020

Fantastic service

Used for over 2 years with no problems. Great that you can swap the currencies when travelling to different countries. Reviewed on: 6th February 2020

Great card

I've used this for 3 years now and it's the best currency card out there Reviewed on: 6th February 2020

Great customer service and fantastic rates.

In the rare occasions I’ve ran in to problems they have always managed to swiftly solve it for me - and the rate is always good! Reviewed on: 6th February 2020

Just a brilliant concept

Used this last year for a trip to Norway. As the rate has been going up and down I only loaded a small amount prior to leaving. Whilst away i topped up referencing the rate available. So easy to use and never a problem. Given that Norway finds cash a bit unusual these days having a card where you react quickly and not get stung for stupid bank charges is brilliant. Reviewed on: 6th February 2020

Hot hot hot

Easy to use, convenient and good communication. It's the only card I take away with me on holidays! :) Reviewed on: 6th February 2020

Excellent

Outstanding service and ease of use, takes away all the hassle of travelling to different countries, especially as I like to cruise. Reviewed on: 6th February 2020

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