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Mat Kksc

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Review of the WeSwap, Travel Money:

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BEWARE Terrible company, poor customer service, Don't reply to emails or telephone messages.

BEWARE, have been trying to contact WE SWAP for months, They don't reply and have direct way to call them other than leaving voice messages. They are sat on my money and I have no way of getting it! DO NOT USE THIS COMPANY I will now be going to the police to report. Reviewed on: 21st February 2022

Review of the MBNA, Credit Card:

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Terrible customer service!

Beware of terrible customer services Beware! Shocking customer service. Been on the phone for 1hour 40 mins passed between 3 members of staff! Cant take my payment tried 3 times and left on hold for way too long. When passed to customer services told they are sorting out their problem told to hold for a couple of minutes then left waiting for a further 30 mins when the next advisor picks up the call knows nothing about my case. The worst customer services I have experienced. Typical of the Royal bank of Scotland. Same terrible service as Natwest bank, no surprises they are the same company. Will send me a txt within 5 working days to look at my complaint!! Shocking! Reviewed on: 20th July 2020

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