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WeSwap (inactive) reviews

WeSwap Logo
Rated Excellent • 4.90/5

WeSwap (inactive) reviews

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Review summary

People rate this company as Excellent based on 1,873 product reviews

Average score of 4.90/5
5 star
93%
4 star
6%
3 star
0%
2 star
0%
1 star
1%

Latest positive rating

4/5

Slowly redeeming themselves

Was very good in the early days. Had a wobble since reissue and new app. I wasn't able to load cash onto it for months!... Was very good in the early days. Had a wobble since reissue and new app. I wasn't able to load cash onto it for months! Recently has managed to sort itself out and works better but exchange rates are not particularly competitive with other similar cards Read more Read less

{"display":"Kevin Vincent OLeary","full_name":"Kevin Vincent OLeary","avatar":{"url":"\/assets\/uploads\/avatars\/users\/621197.png"}}'s avatar

Latest negative rating

1/5

BEWARE Terrible company, poor customer service, Don't reply to emails or telephone messages.

BEWARE, have been trying to contact WE SWAP for months, They don't reply and have direct way to call them other than leaving voice messages.... BEWARE, have been trying to contact WE SWAP for months, They don't reply and have direct way to call them other than leaving voice messages. They are sat on my money and I have no way of getting it! DO NOT USE THIS COMPANY I will now be going to the police to report. Read more Read less

{"display":"Mat Kksc","full_name":"Mat Kksc","avatar":{"url":"\/assets\/uploads\/avatars\/users\/242904.png"}}'s avatar
See more reviews for WeSwap (inactive) products

About WeSwap (inactive)

WeSwap stopped trading in October 2024 after Manigo Services went into administration.

WeSwap (inactive) at a glance

Reviews for WeSwap (inactive)

Showing 11 of 1873 company reviews

Slowly redeeming themselves

Travel money (discontinued) • 9th December 2022

Was very good in the early days. Had a wobble since reissue and new app. I wasn't able to load cash onto it for months!... Was very good in the early days. Had a wobble since reissue and new app. I wasn't able to load cash onto it for months! Recently has managed to sort itself out and works better but exchange rates are not particularly competitive with other similar cards Read more Read less

{"display":"Kevin Vincent OLeary","full_name":"Kevin Vincent OLeary","avatar":{"url":"\/assets\/uploads\/avatars\/users\/621197.png"}}'s avatar
Rated Good • 4/5
Read more product reviews

BEWARE Terrible company, poor customer service, Don't reply to emails or telephone messages.

Travel money (discontinued) • 21st February 2022

BEWARE, have been trying to contact WE SWAP for months, They don't reply and have direct way to call them other than leaving voice messages.... BEWARE, have been trying to contact WE SWAP for months, They don't reply and have direct way to call them other than leaving voice messages. They are sat on my money and I have no way of getting it! DO NOT USE THIS COMPANY I will now be going to the police to report. Read more Read less

{"display":"Mat Kksc","full_name":"Mat Kksc","avatar":{"url":"\/assets\/uploads\/avatars\/users\/242904.png"}}'s avatar
Rated Terrible • 1/5
Read more product reviews
  • 5/5

    great travel money app

    amazing way to buy and sell travel money for great rates

    {"display":"Kirsty Poole","full_name":"Kirsty Poole","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 1/5

    Avoid these people

    I agree with the previous reviewer. WeSwap used to be good till they changed the app and misplaced 600 euro of my money and it... I agree with the previous reviewer. WeSwap used to be good till they changed the app and misplaced 600 euro of my money and it took a month to get it back. Having lost faith I am having trouble getting my card and personal data deleted. Suggest you use a different company Read more Read less

    {"display":"andrewg willowfarm","full_name":"andrewg willowfarm","avatar":{"url":"\/assets\/uploads\/avatars\/users\/424143.png"}}'s avatar
  • 1/5

    Stay clear, if you value your money

    It was a good one back in days but since they decided to introduce this new WeSwap 2.0 app it all gone down hill. What... It was a good one back in days but since they decided to introduce this new WeSwap 2.0 app it all gone down hill. What a load of rubbish. I have finally managed to get new app working (initially it said documents issued by UK government are not recognised!!!) however no balance was transferred. I have sent an email requesting for a refund on 06.Sep.2021 and so far no response or no balance. Since then I have sent numerous emails and tried to communicate but all I get is silence. I am not sure if I am asking something unreasonable? I am asking to receive my balance before the change. Just for clarification, my own money. What a joke. I will raise the issue with the authorities so they respond to them. Very poor service. Just stay clear. Read more Read less

    {"display":"Egemen Coskun","full_name":"Egemen Coskun","avatar":{"url":"\/assets\/uploads\/avatars\/users\/451707.png"}}'s avatar
  • 1/5

    Used to be good. Now.......?

    WeSwap used to be very good. You could talk to people and they helped and sorted things out. (We had problems buying petrol in France).... WeSwap used to be very good. You could talk to people and they helped and sorted things out. (We had problems buying petrol in France). Now I cant see any advantage in it. I might as well use a Halifax Credit Card with much less risk. Read more Read less

    {"display":"Colin Osborne","full_name":"Colin Osborne","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 1/5

    Worst company ever

    I have have been a WeSwap customer for a number of years and currently have a considerable dollar balance sitting in my account which I... I have have been a WeSwap customer for a number of years and currently have a considerable dollar balance sitting in my account which I can’t access. I have not received a new card, cant order one in the App, the App shows a Zero balance and I am unable to get any response from my many complaints. Customer service is awful. Currently they have my money and I can't access this - pretty appalling all round. Read more Read less

    {"display":"Peter","full_name":"Peter","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 1/5

    they have our money

    tried to get our money both the latest cards come back card invalid they have stolen our money dont trust them will need to take legal action against them

    {"display":"James Sendall","full_name":"James Sendall","avatar":{"url":"\/assets\/uploads\/avatars\/users\/427014.png"}}'s avatar
  • 1/5

    Avoid

    Won't release funds. Over £200 on card I cannot access. No customer service.

    {"display":"society's sista","full_name":"society's sista","avatar":{"url":"\/assets\/uploads\/avatars\/users\/425291.png"}}'s avatar
  • 1/5

    DO NOT USE THIS COMPANY

    WeSwap have lost more than 900 euro of my money and in spite of agreeing it is due do not return it There are many... WeSwap have lost more than 900 euro of my money and in spite of agreeing it is due do not return it There are many many people in my position - read all reviews and be warned Read more Read less

    {"display":"andrewg willowfarm","full_name":"andrewg willowfarm","avatar":{"url":"\/assets\/uploads\/avatars\/users\/424143.png"}}'s avatar
  • 5/5

    You can count on them

    2020 has been difficult for everyone but WeSwap has proven to be there for their customers also in these thought times

    {"display":"MariaElena ","full_name":"MariaElena ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar

    Products from WeSwap (inactive)

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