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WeSwap: Travel Money reviews

Name: Travel Money
Rating: 4.91 (1877 reviews)

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4.90

Based on 1,877 reviews, last reviewed 9th Dec 2022

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

93%

Latest highest rating:

4

Slowly redeeming themselves Was very good in the early days. Had a wobble since reissue and new app. I wasn't able to load cash onto it for months! Recently has managed to sort i... Read more Reviewed on: 9th December 2022

Latest lowest rating:

1

BEWARE Terrible company, poor customer service, Don't reply to emails or telephone messages. BEWARE, have been trying to contact WE SWAP for months, They don't reply and have direct way to call them other than leaving voice messages. They are ... Read more Reviewed on: 21st February 2022

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About this product

Before we go off on our holiday, there's always a last minute dash for some travel money! With more and more options available, it really does pay to do a bit of research to find the best travel money company. Smart Money People is the place for WeSwap travel money reviews. If you've used WeSwap travel money before, why not write YOUR own review? You can help other travellers looking for honest WeSwap travel money reviews.

WeSwap Travel Money reviews (1877)

Review of the WeSwap, Travel Money:

Stay clear, if you value your money

It was a good one back in days but since they decided to introduce this new WeSwap 2.0 app it all gone down hill. What a load of rubbish. I have finally managed to get new app working (initially it said documents issued by UK government are not recognised!!!) however no balance was transferred. I have sent an email requesting for a refund on 06.Sep.2021 and so far no response or no balance. Since then I have sent numerous emails and tried to communicate but all I get is silence. I am not sure if I am asking something unreasonable? I am asking to receive my balance before the change. Just for clarification, my own money. What a joke. I will raise the issue with the authorities so they respond to them. Very poor service. Just stay clear. Reviewed on: 18th October 2021

Great News

Since joining WhatsApp never had to worry about changing my holiday cash, safe and secure. Mike Reviewed on: 23rd December 2019

Excellent

Very easy to use and good rates. Reviewed on: 23rd December 2019

Great

no hassle, easy to use, just works first time Reviewed on: 23rd December 2019

Excellent service

Easy to use good rates & excellent service Reviewed on: 23rd December 2019

WeSwap is a must in your travel wallet

Great card that makes money safe and easy to spend on holiday Reviewed on: 23rd December 2019

Stress free way to travel

Great way to exchange money and use when travelling. Easy to use and swap between wallets. Rates are always good compared to many travel exchange places and sites. Customer service has always been quick and helpful. Reviewed on: 23rd December 2019

Very easy to use and brilliant customer service

....... I use WeSwap when I visit my daughter in western Australia it is very secure, cash withdrawal is straightforward and using the card to pay for meals etc is perfect Reviewed on: 23rd December 2019