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WeSwap: Travel Money reviews

Name: Travel Money
Rating: 4.91 (1877 reviews)

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4.90

Based on 1,877 reviews, last reviewed 9th Dec 2022

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

93%

Latest highest rating:

4

Slowly redeeming themselves Was very good in the early days. Had a wobble since reissue and new app. I wasn't able to load cash onto it for months! Recently has managed to sort i... Read more Reviewed on: 9th December 2022

Latest lowest rating:

1

BEWARE Terrible company, poor customer service, Don't reply to emails or telephone messages. BEWARE, have been trying to contact WE SWAP for months, They don't reply and have direct way to call them other than leaving voice messages. They are ... Read more Reviewed on: 21st February 2022

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About this product

Before we go off on our holiday, there's always a last minute dash for some travel money! With more and more options available, it really does pay to do a bit of research to find the best travel money company. Smart Money People is the place for WeSwap travel money reviews. If you've used WeSwap travel money before, why not write YOUR own review? You can help other travellers looking for honest WeSwap travel money reviews.

WeSwap Travel Money reviews (1877)

Review of the WeSwap, Travel Money:

Stay clear, if you value your money

It was a good one back in days but since they decided to introduce this new WeSwap 2.0 app it all gone down hill. What a load of rubbish. I have finally managed to get new app working (initially it said documents issued by UK government are not recognised!!!) however no balance was transferred. I have sent an email requesting for a refund on 06.Sep.2021 and so far no response or no balance. Since then I have sent numerous emails and tried to communicate but all I get is silence. I am not sure if I am asking something unreasonable? I am asking to receive my balance before the change. Just for clarification, my own money. What a joke. I will raise the issue with the authorities so they respond to them. Very poor service. Just stay clear. Reviewed on: 18th October 2021

Easy to use and good exchange rates. Great customer service department.

Had a hitch with a cash machine in Australia but weswap managed successfully to recover all my money and return it to my card!! Reviewed on: 16th November 2019

Hassle free money exchange!

Never had a problem shopping or drawing money while in Iceland. Keep up the good service! Reviewed on: 16th November 2019

I swap from WeSwap

We swap are fantastic, they truly do offer you the best and make sure that their customers are happy. Admittedly, someone cloned my card last year and when I started loading money onto it again they started using it. We Swap kept me updated through the entire case, providing information to MasterCard on my behalf and making the processing of a fraud case incredibly painless. They got my money back for me and there were no tears!! Reviewed on: 16th November 2019

Easy, peasy foreign currency

Great rates and easy to use make WeSwap the outstanding travel currency card. Reviewed on: 16th November 2019

Excellent card

Wouldn't travel without my we swap card Reviewed on: 16th November 2019

A great travel tool

Really useful currency and exchange tool that is continually improving and offering more every year. Reviewed on: 16th November 2019

We Swap

Friendly bank. Easy to navigate the eyesight. Easy to use the swap. Where else would you have one place to hold all your currencies Reviewed on: 16th November 2019

Good services cheap rates

Clear gains between using my usual card and WeSwap card when paying in foreign currency Reviewed on: 16th November 2019

First time user.

Had my WeSwap card for the first time this year. I found it very helpful to save for my holiday as I could load as much money as I wanted at any time, then swap into euro's when I wanted. Only reason I didn't give 5 stars is that you can not use your card everywhere. That's the only downside for me. I already recommended my friend and she got one too. Reviewed on: 15th November 2019