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WeSwap: Travel Money reviews

Name: Travel Money
Rating: 4.91 (1877 reviews)

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4.90

Based on 1,877 reviews, last reviewed 9th Dec 2022

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

93%

Latest highest rating:

4

Slowly redeeming themselves Was very good in the early days. Had a wobble since reissue and new app. I wasn't able to load cash onto it for months! Recently has managed to sort i... Read more Reviewed on: 9th December 2022

Latest lowest rating:

1

BEWARE Terrible company, poor customer service, Don't reply to emails or telephone messages. BEWARE, have been trying to contact WE SWAP for months, They don't reply and have direct way to call them other than leaving voice messages. They are ... Read more Reviewed on: 21st February 2022

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About this product

Before we go off on our holiday, there's always a last minute dash for some travel money! With more and more options available, it really does pay to do a bit of research to find the best travel money company. Smart Money People is the place for WeSwap travel money reviews. If you've used WeSwap travel money before, why not write YOUR own review? You can help other travellers looking for honest WeSwap travel money reviews.

WeSwap Travel Money reviews (1877)

Review of the WeSwap, Travel Money:

Stay clear, if you value your money

It was a good one back in days but since they decided to introduce this new WeSwap 2.0 app it all gone down hill. What a load of rubbish. I have finally managed to get new app working (initially it said documents issued by UK government are not recognised!!!) however no balance was transferred. I have sent an email requesting for a refund on 06.Sep.2021 and so far no response or no balance. Since then I have sent numerous emails and tried to communicate but all I get is silence. I am not sure if I am asking something unreasonable? I am asking to receive my balance before the change. Just for clarification, my own money. What a joke. I will raise the issue with the authorities so they respond to them. Very poor service. Just stay clear. Reviewed on: 18th October 2021

Do what they say without any problems

Every transaction has been processed as expected. Reviewed on: 15th November 2019

Great idea

This card works really well, better rates for using abroad and no fees for using the card Really good idea!! Reviewed on: 15th November 2019

Great experience with WeSwap - really good FX rates!

Great experience with WeSwap - really good FX rates! Reviewed on: 15th November 2019

So easy

It is so easy to load card and change currency they always have really good rates easy to use card abroad as well accepted everywhere Reviewed on: 15th November 2019