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WeSwap: Travel Money reviews

Name: Travel Money
Rating: 4.91 (1877 reviews)

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4.90

Based on 1,877 reviews, last reviewed 9th Dec 2022

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

93%

Latest highest rating:

4

Slowly redeeming themselves Was very good in the early days. Had a wobble since reissue and new app. I wasn't able to load cash onto it for months! Recently has managed to sort i... Read more Reviewed on: 9th December 2022

Latest lowest rating:

1

BEWARE Terrible company, poor customer service, Don't reply to emails or telephone messages. BEWARE, have been trying to contact WE SWAP for months, They don't reply and have direct way to call them other than leaving voice messages. They are ... Read more Reviewed on: 21st February 2022

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About this product

Before we go off on our holiday, there's always a last minute dash for some travel money! With more and more options available, it really does pay to do a bit of research to find the best travel money company. Smart Money People is the place for WeSwap travel money reviews. If you've used WeSwap travel money before, why not write YOUR own review? You can help other travellers looking for honest WeSwap travel money reviews.

WeSwap Travel Money reviews (1877)

Review of the WeSwap, Travel Money:

Stay clear, if you value your money

It was a good one back in days but since they decided to introduce this new WeSwap 2.0 app it all gone down hill. What a load of rubbish. I have finally managed to get new app working (initially it said documents issued by UK government are not recognised!!!) however no balance was transferred. I have sent an email requesting for a refund on 06.Sep.2021 and so far no response or no balance. Since then I have sent numerous emails and tried to communicate but all I get is silence. I am not sure if I am asking something unreasonable? I am asking to receive my balance before the change. Just for clarification, my own money. What a joke. I will raise the issue with the authorities so they respond to them. Very poor service. Just stay clear. Reviewed on: 18th October 2021

Very useful

It has been very useful for me when I have been travelling in Europe and America, I use it every time I am there. The only thing I wish that they would improve on is having other currencies like Russian Ruble and Ukrainian hryvnia. Reviewed on: 7th February 2020

Really useful and great exchange rates.

It's really handy having a single debit card that I can use in all the countries I regularly visit and use in the UK as well. Reviewed on: 7th February 2020

Recommendation

We found the service to be simple to use, quick and efficient! A real time saver for us, we knew exactly what we were spending with no nasty surprises at the end of our holiday! A great service all round. Reviewed on: 7th February 2020

great exchange rates

Easy to set up and best exchange rates. Cash delivery reliable. Can highly recommend Reviewed on: 7th February 2020

Excellent value

Easy to use. No problems experienced Reviewed on: 7th February 2020

So easy to use!

Helpful and quick to respond with great exchange rates for Euros. Reviewed on: 7th February 2020

Easy, peasy, lemon squeesy!

We signed up a while ago and have used this card all over Europe and found the way it works so ooooh simple.Load it up in the Uk and then draw down abroad. We felt it was a great way to manage own money, plan our trips and we were never ever let down. 10/10 Reviewed on: 7th February 2020

Great way to carry holiday money

I have been using Weswap for many years and I have used it loads in Europe and also in Australia. It is so easy to manage and you are always on top of your spending. The exchange rates are very good and you can hold funds in sterling and exchange when the rates are favourable. The app is user friendly and holds transactions going back years so you can look back on previous trips and see your spending on earlier holidays. Also you don't have to carry a credit or debit card which leaves you vulnerable for large losses, because with Weswap you can easily control the amount you carry. Altogether a great concept Reviewed on: 7th February 2020

no problems using card abroad

I had no problems when using card in shops or bars Reviewed on: 7th February 2020

Easy to use and keeps your money safe

Have been using WeSwap now for a couple of years. Have found the exchange rates very favourable and the card works in every country I have been too. I also use the card as a pre-paid debit card in the UK, which helps me to cut down on over-spending ... Have recommended WeSwap to many friends and family whom also find the card very good. Reviewed on: 7th February 2020

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