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Yorkshire Bank: Business Banking reviews

Name: Business Banking
Rating: 2.11 (27 reviews)

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2.13

Based on 27 reviews, last reviewed 5th Jun 2021

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

15%

2 star

66%

Latest highest rating:

5

Excellent service Good understanding of current needs and excellent service Reviewed on: 5th March 2021

Latest lowest rating:

1

Callous & Uncaring Covid-19 Attitude! I operate a small limited company in the travel/leisure/sports industry and like everyone else was forced to stop taking bookings in March 2020 due to... Read more Reviewed on: 5th June 2021

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About this product

Yorkshire Bank business banking reviews at Smart Money People are helping other business people to fund out what being a business banking customer at Yorkshire Bank is really like. With business banking and aspects such as access to finance being so important to many business owners, Smart Money People is becoming the UK's leading source of Yorkshire Bank business banking reviews. Remember that you can write yours too, and join our mission to increase trust and transparency in financial services.

Yorkshire Bank Business Banking reviews (27)

Review of the Yorkshire Bank, Business Banking:

Callous & Uncaring Covid-19 Attitude!

I operate a small limited company in the travel/leisure/sports industry and like everyone else was forced to stop taking bookings in March 2020 due to Covid-19. Prior to Covid-19 this was a viable little online business that had operated successfully for over 20 years. During the Covid-19 pandemic our company overdraft (with Yorkshire Bank) has managed to keep pace with our various fixed costs to keep going (bank charges, interest, insurance, hosting, internet, sagepay, overdraft fees etc). Yesterday our Yorkshire Bank account finally reached its £5K limit and the bank are now bouncing all direct debits and standing orders. Over the next few months, if we believe anything our government is saying, business may pick back up again... or crash... who knows? Yesterday, 4th June 2021, I spoke to Yorkshire Bank to see if they would allow my company just £300 per month extra on our overdraft for a couple of months to see if the supposed opening up of the economy and easing of Covid-19 restrictions happens and bookings restart... They wouldn't budge... and are just continuing to pile on their charges whilst bouncing any DD/SO's that would keep my company alive. I told them they will simply collapse the company for the sake of a few hundred pounds, but they wouldn't budge. An uncaring company... now part of Virgin Money... Doesn't deserve 1 Star! Thanks Richard Branson... Reviewed on: 5th June 2021

The UK's worst bank - by far!

If you join this bank you will regret it. This bank are without doubt the worst, most incompetent and breathtakingly useless bank that exists in the UK today. You can expect no security for your money (my account was hacked) an antiquated system of complaints, a diabolically bad online banking service that never works, terrible customer service where EVERYTHING must be done in a branch. Rude staff, no return calls, or emails ever. You will save yourself months of hassle not joining this bank. There is a reason why they are rated so badly and quite frankly, I cannot believe they are still trading such is the way they treat their customers. I am issuing County Court proceedings on them. Reviewed on: 10th October 2019

very good service

Easy to use website, good customer service (all British!) and easy to switch to. Reviewed on: 6th January 2019

Worst Bank ever

Just been joined them in Oct 2018 and can't access my account online or mobile App the pay my bills. Have telephoned them several times and got very little help in sorting the problem out. Put in 3 Online Complaints and just been told this from YB: We deal with complaints in date order received to treat customers fairly, and then in a fair and prompt manner. We will write to you within the next 4 weeks with an update on your complaint or with a final response. That means i still can't pay any business invoices till 2019, if then its sorted. Reviewed on: 22nd November 2018

cant get the website to work

I am trying to open an account but the website doesnt work Reviewed on: 2nd June 2018

cant get the website to work

I am trying to open an account but the website doesnt work Reviewed on: 2nd June 2018

cant get the website to work

I am trying to open an account but the website doesnt work Reviewed on: 2nd June 2018

cant get the website to work

I am trying to open an account but the website doesnt work Reviewed on: 1st June 2018

Excellent rates

We changed to Yorkshire as they offered a fantastic 18 months free business banking which helped us get off the ground. Reviewed on: 21st June 2017

Yorkshire business banking

Functional, but online services could improve. Reviewed on: 10th February 2017

An Improvement on Barclays

We switched to Yorkshire Bank after a 20 year relationship with Barclays that turned sour when we were denied a small, short-term overdraft facility. Yorkshire's sign-up procedure was all very positive and their online services work well but we have had similar problems in accessing finance and a lack of relationship management. We are likely to change supplier this year. Reviewed on: 16th January 2017

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Yorkshire Bank: Business Banking reviews

No new 5 star reviews

No new 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Yorkshire Bank Business Banking reviews (27)

Callous & Uncaring Covid-19 Attitude!

The UK's worst bank - by far!

very good service

Worst Bank ever

cant get the website to work

cant get the website to work

cant get the website to work

cant get the website to work

Excellent rates

Yorkshire business banking

An Improvement on Barclays

Do you have a different Yorkshire Bank product?

There's still more to see!

Join Smart Money People

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