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Yorkshire Bank: Current Account reviews

Name: Current Account
Rating: 3.8 (76 reviews)

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3.77

Based on 76 reviews, last reviewed 19th May 2022

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

54%

16%

18%

Latest highest rating:

5

Great customer service All round good bank - great app for current account which is so easy to use. Friendly staff there if you need them Reviewed on: 15th June 2021

Latest lowest rating:

1

Clueless - Zero Customer Focus As a customer of over 65 years, firstly with the Yorkshire Penny Bank, yesterday I went into the Halifax branch (Virgin Money) for the first time as I... Read more Reviewed on: 19th May 2022

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About this product

Yorkshire Bank offers current accounts under the Virgin Money brand. Find reviews for Virgin Money current accounts on Smart Money People.

Yorkshire Bank Current Account reviews (76)

Review of the Yorkshire Bank, Current Account:

Going down fast

I have banked with Yorkshire Bank for over 40 years. They have now decided they do not want my business and moved my account to Virgin Money. No reasoning has been given. Their Customer Services used to be OK, if sometimes a little hard to understand with the Scottish accents. They closed my local branch and told me to use another, then closed this and told me to use a 3rd, then just closed this one without telling me! My current and credit card accounts were visible together on the website and app, I now have to have 2 different apps, with different log in details, to see what is happening. I used to ping money direct from my current account to my credit card, I now have to set it up as a separate payee. I seriously doubt this bank will be around much longer. Reviewed on: 10th March 2022

helpful customer service but too much paperwork

I joined Yorshire Bank and switched my main current account. Had the account opening paperwork in the post - my my there was a lot of it! Helpful customer services made sense of it. Would recommend. Reviewed on: 9th August 2015

terrible incompetent bank needs overhaul

Switched from this awful bank to Halifax!! Terrible queues no support lazy staff and no proper contact numbers Reviewed on: 9th August 2015

I find Yorkshire Bank to be a fairly good bank.

I find Yorkshire Bank to be a very good basic bank and I am happy to recommend it to others. I can run my account via app or telephone banking or in branch. The branches are small but friendly and unfortunately the queues can be very long and slow. Reviewed on: 27th April 2015

amazing

i opened my account last year and it is by far the best bank anyone could ask for Reviewed on: 10th April 2015

No issues over last 30 years.

Moved to Yorkshire Bank from Barclays many years ago. Barclays failed to transfer my mortgage details over so stayed with Yorkshire Bank as they sorted for me. Reviewed on: 11th October 2014

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