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Zempler Bank (formerly Cashplus): Credit Card reviews

Name: Credit Card
Rating: 4.86 (4388 reviews)

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4.87

Based on 4,388 reviews, last reviewed 4th May 2025

62% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Great easy simple card services and very good custo... Great easy simple card services and very good customer service had a to make a call about me statement adviser sort out the problem pretty quickly Reviewed on: 4th May 2025

Latest lowest rating:

1

High interest, unable to pay off via balance transfe... High interest, unable to pay off via balance transfer and seldom offered credit limit increases Reviewed on: 12th April 2025

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About this product

Zempler Bank offers personal credit cards with competitive interest rates and various features designed for individual financial needs. Benefits include fraud protection, contactless payments, and integration with the Zempler app for easy management and real-time spending alerts. The card also offers rewards and cashback on purchases

Zempler Bank rebranded from Cashplus on 9 July 24. If you have a Zempler Bank credit card, please tell other customers what you think on Smart Money People.

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Zempler Bank (formerly Cashplus) Credit Card reviews (4388)

Very helpful when I call them.

Very helpful when I call them. Great company. Reviewed on: 21st February 2024

Unsatisfied

No one listens. Have reported mistakes so many times. Only have a £100 credit card but wish I never had it at all. Reviewed on: 21st February 2024

Absolutely brilliant company, ease of use no problem...

Absolutely brilliant company, ease of use no problems, very fast service, keep you updated would recommend to friends and family, just superb, in the current climate a refreshing change to find a financial company who truly do put the customer first Reviewed on: 21st February 2024

No problems at all, excellent service 5*****

No problems at all, excellent service 5***** Reviewed on: 21st February 2024

Absolutely amazing company I would highly recommend...

Absolutely amazing company I would highly recommend has this card neatly 2 years brilliant Reviewed on: 21st February 2024

Great customer service, every detail is explained

Great customer service, every detail is explained Reviewed on: 21st February 2024

Excellent with good experience easy to use less inte...

Excellent with good experience easy to use less interest Reviewed on: 21st February 2024

Excellent card and they have good service well done

Excellent card and they have good service well done Reviewed on: 21st February 2024

Great bank

Can’t fault them , great card great experience Reviewed on: 21st February 2024

I have been a customer for a few years and cannot fa...

I have been a customer for a few years and cannot fault the company or customer service. I have encountered a few issues and always had them resolved with polite and helpful staff Reviewed on: 21st February 2024

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