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Zempler Bank : Current accounts reviews

Name: Current accounts
Rating: 4.85 (7625 reviews)

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4.85

Based on 7,625 reviews, last reviewed 24th Jan 2026

40200% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

I am a new user, I heard from my friend that it is v... I am a new user, I heard from my friend that it is very convenient to deposit cash, and cash is also secure. Very good Reviewed on: 24th January 2026

Latest lowest rating:

1

Been overcharged numerous times, large deposit fees. Been overcharged numerous times, large deposit fees. Reviewed on: 22nd January 2026

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About this product

Zempler Bank offer two personal current accounts – the Freedom account and the Activeplus account.

The Freedom account has no monthly fees and the Activeplus account is £5.95 per month. There may be fees for sending money and withdrawing or paying in cash. Both accounts come with the option to add on an overdraft.

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Zempler Bank Current accounts reviews (7625)

I am a new user, I heard from my friend that it is v...

I am a new user, I heard from my friend that it is very convenient to deposit cash, and cash is also secure. Very good Reviewed on: 24th January 2026

Comfortable and friendly to use.

Comfortable and friendly to use. Statement is in order Reviewed on: 24th January 2026

Very excellent customer service both on the app and...

Very excellent customer service both on the app and via phone Reviewed on: 24th January 2026

Zampler is Zbest

Zampler is the best. Is easy, online. I don't have to go to literal bank. I can still have bank card if I want to and of course I go to withdrawal if am low without asking for it like in other banks. I just got it Reviewed on: 23rd January 2026

Simple easy to use quick customer service response

Simple easy to use quick customer service response Reviewed on: 23rd January 2026

Easy to navigate app with the ability to change acco...

Easy to navigate app with the ability to change account type. Reviewed on: 23rd January 2026

A great bank.

A great bank. The app is user friendly and if you run into problems there is great customer service. Reviewed on: 23rd January 2026

I felt valued as a customer

I had one negative experience, but before I was able to contact the bank they contacted me and they apologised. That meant so much and felt valued Reviewed on: 23rd January 2026

Good Customer Service

Found them very helpful when trying to get a statement for a rent rebate. I am a pensioner and hard of hearing. Reviewed on: 23rd January 2026

I haven't been with them for very long but haven't h...

I haven't been with them for very long but haven't had any problems with them either. Reviewed on: 23rd January 2026

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