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Zempler Bank (formerly Cashplus): Credit Card reviews

Name: Credit Card
Rating: 4.86 (4379 reviews)

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4.87

Based on 4,379 reviews, last reviewed 15th Apr 2025

94800% increase in 5 star reviews

in the past 90 days

400% increase in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Excellent Customer Service and Communication I have had no reason to find fault with Zempler (Cashplus) over the many years I have held a credit card account with them. Customer Service is excell... Read more Reviewed on: 15th April 2025

Latest lowest rating:

1

High interest, unable to pay off via balance transfe... High interest, unable to pay off via balance transfer and seldom offered credit limit increases Reviewed on: 12th April 2025

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About this product

Zempler Bank offers personal credit cards with competitive interest rates and various features designed for individual financial needs. Benefits include fraud protection, contactless payments, and integration with the Zempler app for easy management and real-time spending alerts. The card also offers rewards and cashback on purchases

Zempler Bank rebranded from Cashplus on 9 July 24. If you have a Zempler Bank credit card, please tell other customers what you think on Smart Money People.

Zempler Bank (formerly Cashplus) Credit Card reviews (4379)

Review of the Zempler Bank (formerly Cashplus), Credit Card:

Top credit card company are now a stylish new bank

The top credit card company as well as stylish new bank. Had a card for years as cashplus and they have always treated me with the utmost civility and patience. The best staff imaginable. And generpusly upped my limit in a tough time fir me. Now as zempler they are going from strength and have kept the same incredible.tram playefs. 10 ********* Reviewed on: 10th April 2025

High interest, unable to pay off via balance transfe...

High interest, unable to pay off via balance transfer and seldom offered credit limit increases Reviewed on: 12th April 2025

I voted for Zempler Bank.

I voted for Zempler Bank when it was still Cashplus Credit Card. It has continued its good customer service. My vote was not wasted to make Cashplus Card into the now, Zempler Bank. Job well done and Congratulations to Zempler Bank! Reviewed on: 11th April 2025

All the time l have a contact with customer service...

All the time l have a contact with customer service thay are so profissional and gently. Reviewed on: 11th April 2025

exZemplerary Bank

Zempler’s been great overall, but like any bank, there are a few things they could improve: 1 - No Apple Wallet support (yet) – You can’t add your Zempler card to your iPhone’s wallet, so no Apple Pay for now, this is massive for all clients and would set them apart. 2 - No international payments – You currently can’t send money abroad, which can be tricky for global transactions. s All that said, they’ve built a strong foundation — and if they continue improving in these areas, Zempler could easily become a top-tier choice.Zempler is a great option for both personal and business banking. I’ve had a really good experience with them so far. Everything’s been smooth and reliable. They offer flexible account choices, useful features like credit building and cashback, and easy access through their app or online platform. The user interface is clean and simple, making it easy to manage everything in one place. You can also deposit cash at over 11,000 Post Offices across the UK, which is super convenient for me. On top of that, your money is protected up to £85,000 under FSCS, and their UK-based support team delivers what I’d call exZemplerary customer service — quick, helpful, and genuinely friendly. All in all, Zempler is a solid, customer-focused bank that’s easy to work with and really delivers. Reviewed on: 10th April 2025

Easy to use

Easy to use online platform, no pestering to take more products Reviewed on: 10th April 2025

Good service and timely credit limit

The service is good and timely response to incorrect billing, card replacement etc. Have been using for around two years without any concerns. Reviewed on: 10th April 2025

Exceptional service, always helped when needed :Twic...

Exceptional service, always helped when needed :Twice when issues arose they fixed them within days and no impact on me Reviewed on: 10th April 2025

ays ready to listen when you call ,helpful, and a...

Always ready to listen when you call ,helpful, and always solve the issues. Reviewed on: 10th April 2025

Very pleased with the account I've got, And very eas...

Very pleased with the account I've got, And very easy to use and understand on using the app, Would definitely recommend to family and friends Reviewed on: 10th April 2025

Best there is

Never had a problem with them easy to use app and good customer service Reviewed on: 10th April 2025

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