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Zempler Bank (formerly Cashplus): Credit Card reviews

4.87
Based on 4,080 reviews, last reviewed 13th Mar 2025
67400% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Zempler Bank to Win the British Bank Awards 2025 I recently had the pleasure of interacting with Zempler Bank, and I can confidently say that their customer service is nothing short of exceptional. F... Read more Reviewed on: 13th March 2025
Stacey J's avatar
Stacey J

Latest lowest rating:

1

Money thieves Never ever get this credit card Money thieves Never ever get this credit card Reviewed on: 12th March 2025
S Gondal's avatar
S Gondal

About this product

Zempler Bank offers personal credit cards with competitive interest rates and various features designed for individual financial needs. Benefits include fraud protection, contactless payments, and integration with the Zempler app for easy management and real-time spending alerts. The card also offers rewards and cashback on purchases

Zempler Bank rebranded from Cashplus on 9 July 24. If you have a Zempler Bank credit card, please tell other customers what you think on Smart Money People.

Zempler Bank (formerly Cashplus) Credit Card reviews (4080)

Review of the Zempler Bank (formerly Cashplus), Credit Card:

Very reliable and good rates easy to manage on the...

5
Very reliable and good rates easy to manage on the app Reviewed on: 27th February 2025

Zempler Bank to Win the British Bank Awards 2025

5
I recently had the pleasure of interacting with Zempler Bank, and I can confidently say that their customer service is nothing short of exceptional. From the moment I reached out, I was met with kindness, professionalism, and a genuine desire to help. The team at Zempler went above and beyond to ensure that my banking experience was smooth and stress-free, offering personalized solutions that perfectly addressed my needs. What truly sets Zempler Bank apart is the warmth and support they offer. Every representative I spoke with took the time to understand my concerns and worked tirelessly to resolve any issues, always keeping me informed and comfortable throughout the process. It’s rare to find a bank that values customer relationships as much as they do, and it’s clear they put people first. With their top-notch service, unwavering dedication, and consistent excellence, Zempler Bank is more than deserving of the British Bank Awards 2025. Their commitment to providing an outstanding customer experience is truly unmatched, and I have no doubt they will continue to set the bar for what a modern, customer-first bank should be. Highly recommended! Reviewed on: 13th March 2025

I've never had any probs in all the time i've had a...

5
I've never had any probs in all the time i've had a card from them Reviewed on: 13th March 2025

Best company l have been with Bertie

5
Best company l have been with stafff are always ready to help and very patient with us elderly carry on the good work Reviewed on: 13th March 2025

Very Good

5
Great experience, good service. Useful Reviewed on: 13th March 2025

Why my credit limit never increase for more than 10...

4
Why my credit limit never increase for more than 10 years? Reviewed on: 13th March 2025

Easy to deal with

5
Only ever had one problem and it was sorted out very quickly Reviewed on: 13th March 2025

Excellent service , Easy to use , Information on you...

5
Excellent service , Easy to use , Information on your account is easily accessible Reviewed on: 13th March 2025

great customer service every time always helpful

5
great customer service every time always helpful Reviewed on: 13th March 2025

App user friendly navigating very easy

5
App navigating very easy . all questions answered clearly Reviewed on: 13th March 2025

Have been with Zempler (Cashplus) have always been v...

5
Have been with Zempler (Cashplus) have always been very helpful when I have problem. Having M.S. my speech and thought process run slow and the employees I have dealt with are patient and kindly. Reviewed on: 13th March 2025

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