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1st Choice Insurance: Commercial Insurance Broker reviews

Name: Commercial Insurance Broker
Rating: 4.89 (278 reviews)

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4.93

Based on 278 reviews, last reviewed 18th Nov 2024

53% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

2 star

Latest highest rating:

5

Great service on a tight deadline Contacted 1st Choice to quote for our business insurance very close to our renewal date. Rachel Hunt dealt with our enquiry and was extremely helpful ... Read more Reviewed on: 18th November 2024

Latest lowest rating:

1

Reasonable Service was as described but did not cover as much As I would have liked. Reviewed on: 6th November 2017

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About this product

1st Choice Insurance is a broker offering commercial insurance for businesses across the UK, comparing over 100 providers and policies.

For vehicles, they provide commercial motor, fleet and HGV insurance.

1st Choice also help companies with other commercial cover including business insurance, tradesman cover and property insurance.

1st Choice Insurance Commercial Insurance Broker reviews (278)

Review of the 1st Choice Insurance, Commercial Insurance Broker:

They are goiod to talk to over the phone

They are goiod to talk to over the phone Reviewed on: 21st August 2024

At last insurance broker with people

Lucy was extremely helpful and polite. She did everything she possible to help me with my query. It's so nice to have a company that picks up the phone and talks to customers. We'll done 1st Choice insurance!!! Reviewed on: 4th August 2023

Service is quick and hustle free

Has been a customer for 2 years now and love working with Mandy Manning and James Harris. Always quick response, great customer service and problem solving. They definitely save a lot of time for you ! Reviewed on: 4th August 2023

Fantastic in every way

Usually my dealings with insurance companies is painful with no one person being able to deal with all my queries. At 1st Choice i deal with one person who could manage multiple quotes at the same time and really quickly. I would not hesitate to recommend them to anyone! Reviewed on: 4th August 2023

Our insurance ladies @ 1st Choice

Our business has used 1st Choice for 3 consecutive years for our fleet motor policy, the service we have received has always been exemplary. Mandy our fleet services manger is very polite and professional, always happy to help. And Rachel, well, where do I start!! She is a lovely person, that is very friendly and always happy to help, never grumbles even when I am being a pain! 1st Choice are a very competitive company, in all fairness I probably wont bother with a check quote when it comes to our renewal in October. I can honestly say after 40 years in business 1st choice and the ladies Mandy and Rachel have truly earned a 5 star plus review! Thanks again ladies, all the best from John and team at J&S Heating. Reviewed on: 4th August 2023

Alex Parrish the Best!

I cannot praise Alex highly enough. Throughout the whole (normally) tedious business of renewing insurance, he was thorough, efficient, friendly and articulate. You should pay him more! Reviewed on: 3rd August 2023

Excellent and friendly service

I've been really impressed by the customer services provided by 1st choice insurance - the sales process was very straightforward and provided me with exactly the right cover at the best price. When it came to a query with my account and policy, Maisie Dodd was extremely helpful and transparent and gave me all the information I needed, whilst being engaging and friendly. All customer service and account management staff should aspire to be like her! Thanks for all your help. Reviewed on: 3rd August 2023

Lovely Telephone Manner

I called to retrieve some policy documents and was put through to Maisie who ensured my requirement was fulfilled and verified. As someone with a background as an executive at Hiscox, I was instantly reminded of the importance of effective communications. Very Good! Reviewed on: 3rd August 2023

Fast, professional, friendly & very helpful.

We have a commercial fleet policy with first choice, the phone team are so helpful and answer the phone super quick. Would recommend to any business looking for a great insurance company. Reviewed on: 2nd August 2023

rough start but they turned it round

we have just renewed with 1st choice insurance pretty much on the back of Mandy lanning, we had a big problem with a member of staff there but Mandy managed to turn our experience around. Reviewed on: 2nd August 2023

Policy adjusted efficiently

Mandy Lanning was very helpful. She ensured us that our vehicle was taken off our fleet policy. Thanks Mandy for the fast response. Reviewed on: 2nd August 2023

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