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1st Choice Insurance: Business insurance reviews

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4.91
Based on 301 reviews, last reviewed 2nd Sep 2025
2200% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
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7%
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Latest highest rating:

5

I’ve been speaking with Rhiann Yeomans, renewals exe... I’ve been speaking with Rhiann Yeomans, renewals executive, and what a seamless process from start to finish! She certainly knows her stuff—thorough, ... Read more Reviewed on: 2nd September 2025
Keeley King's avatar
Keeley King

Latest lowest rating:

1

Reasonable Service was as described but did not cover as much As I would have liked. Reviewed on: 6th November 2017
Olivia deane's avatar
Olivia deane
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About this product

1st Choice Insurance provide commercial insurance for businesses across the UK, comparing over 100 providers and policies.

For vehicles, they provide commercial motor, fleet and HGV insurance. 1st Choice Insurance also help with other commercial cover including business insurance, tradesman cover and property insurance.

1st Choice Insurance business insurance reviews help you find out what it’s really like to be a customer. If you’ve used 1st Choice Insurance before, you can also leave a review and share your experience.

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1st Choice Insurance Business insurance reviews (301)

I’ve been speaking with Rhiann Yeomans, renewals exe...

5
I’ve been speaking with Rhiann Yeomans, renewals executive, and what a seamless process from start to finish! She certainly knows her stuff—thorough, but not overwhelming—and made sure I understood everything. She’s an absolute credit to 1st Choice. Reviewed on: 2nd September 2025
Keeley King's avatar
Keeley King

Rhiann is an excellent broker to deal with.

5
Rhiann is an excellent broker to deal with. She is proactive, friendly and efficient. A pleasure to speak to. Reviewed on: 2nd September 2025
Amy T's avatar
Amy T

We recently needed a bespoke insurance policy for ou...

5
We recently needed a bespoke insurance policy for our business, and Rhiann at 1st Choice in Shrewsbury was fantastic from start to finish. She was courteous, highly professional, and took the time to discuss our requirements in great detail ensuring everything was tailored to our needs. Her helpfulness and clear explanations made the whole process straightforward and stress free. We would not hesitate to recommend 1st Choice for anyone looking for professional, friendly, and reliable insurance support. Reviewed on: 28th August 2025
Rose 's avatar
Rose

Brilliant thank to Sophie and everyone on the team

5
Brilliant thank to Sophie and everyone on the team Reviewed on: 26th August 2025
Darren B's avatar
Darren B

Renewal was absolutely excellent with Rhiann while I...

5
Renewal was absolutely excellent with Rhiann while I was away , real professional and amazing person Reviewed on: 26th August 2025
A's avatar
A

A genuinely outstanding experience - full of value,...

5
A genuinely outstanding experience - full of value, understanding, and flexibility throughout. It was an absolute pleasure working with Ranj, who streamlined the entire process with ease. She was communicative, accommodating, and consistently willing to work around my hectic schedule. I’d employ her in an instant; she’s undoubtedly a huge asset to First Choice. Everything else was flawless. In fact, I can’t think of a single point for improvement - which is quite rare for me. Reviewed on: 21st August 2025
David F's avatar
David F

Solved my insurance requirements and nice to talk di...

5
Solved my insurance requirements and nice to talk directly to people who understand rather than off shore contact centre… Reviewed on: 21st August 2025
Wayne Martin's avatar
Wayne Martin

Fantastic Service :)

5
Could not be faulted in any way, fantastic service, and always on hand with any queries ! Reviewed on: 20th August 2025
Mitch's avatar
Mitch

Excellent Service

5
Maisie Dodd has given excellent service from day one. She is professional and a credit to First Choice. She has supported me and my company throughout our whole journey even when things were difficult she was there at the end of the phone to help, advise and offer reassurance. Reviewed on: 19th August 2025
Kristina W's avatar
Kristina W

1st Choices' customer service levels are world class!

5
1st Choices' customer service levels are world class! My insurance was handled professionally with an incredible personal touch. They we're able to answer my seemingly infinite questions and handled the many changes I made along the way expertly. I formed a personal relationship with Ran, she was very patient with me as a start up business and I feel like she covered all my risk exposure beautifully. Reviewed on: 19th August 2025
Sam T's avatar
Sam T

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