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1st Choice Insurance: Business insurance reviews

4.90
Based on 317 reviews, last reviewed 3rd Oct 2025
725% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
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1%
2 star
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0%
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Latest highest rating:

5

5 star service From the start, Lucy was very polite and knowledgeable. She answered the questions I had very professionally, and sorted out my needs very quickly and... Read more Reviewed on: 3rd October 2025
Carol S's avatar
Carol S

Latest lowest rating:

1

Reasonable Service was as described but did not cover as much As I would have liked. Reviewed on: 6th November 2017
Olivia deane's avatar
Olivia deane

About this product

1st Choice Insurance provide commercial insurance for businesses across the UK, comparing over 100 providers and policies.

For vehicles, they provide commercial motor, fleet and HGV insurance. 1st Choice Insurance also help with other commercial cover including business insurance, tradesman cover and property insurance.

1st Choice Insurance business insurance reviews help you find out what it’s really like to be a customer. If you’ve used 1st Choice Insurance before, you can also leave a review and share your experience.

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1st Choice Insurance Business insurance reviews (317)

5 star service

5
From the start, Lucy was very polite and knowledgeable. She answered the questions I had very professionally, and sorted out my needs very quickly and efficiently. Her friendly manner also put me at ease, as I usually hate talking on the phone. Reviewed on: 3rd October 2025

Friendly even after the thousandth question

5
I have a fleet insurance policy which is handled by Manisha and Maisie, they are always very friendly and great at dealing with the many thousands of questions that I ask them Reviewed on: 1st October 2025

William and Ranj was amazing.

5
William and Ranj was amazing. They went above and beyond to make sure we had the most competitive price Reviewed on: 1st October 2025

Very helpful plus cheaper quotes

5
Very helpful plus cheaper quotes Reviewed on: 26th September 2025

They always get me a good deal, straight through on...

5
They always get me a good deal, straight through on phone, if I have any problems they deal with them quickly and efficiently, Reviewed on: 25th September 2025

van insurance

4
good insurance firm trys to get the best prices for you Reviewed on: 25th September 2025

Temp cover for van

5
Carly was great, we were in a hurry for some temp cover for a works van, she let us know what information we would need in advance so there was no delay when we actually needed to pick up the van. Would recommend to others looking for insurance. Reviewed on: 18th September 2025

Great customer service from Rhiann Yeomans, very pro...

5
Great customer service from Rhiann Yeomans, very professional and super quick in responding with all of the documents. Reviewed on: 15th September 2025

Market leaders and commercial insurance

5
When signing up to a new broker, it’s always beneficial that a broker is aware of the product knowledge and can match your needs and demand. 1st choice have a first class market expertise and we always go above and beyond to meet your needs and demands as a customer. Look forward to doing more business. Reviewed on: 15th September 2025

Great service, great prices!

5
Great service, great prices! Shopped around and got the best deal with 1st Choice Reviewed on: 11th September 2025

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