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1st Choice Insurance: Business insurance reviews

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4.91
Based on 286 reviews, last reviewed 11th Jul 2025
700% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
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1%
2 star
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0%
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0%

Latest highest rating:

5

I was struggling to find a suitable small fleet insu... I was struggling to find a suitable small fleet insurance ist Choice exceeded my expectations and in one day Reviewed on: 11th July 2025
John T's avatar
John T

Latest lowest rating:

1

Reasonable Service was as described but did not cover as much As I would have liked. Reviewed on: 6th November 2017
Olivia deane's avatar
Olivia deane
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About this product

1st Choice Insurance provide commercial insurance for businesses across the UK, comparing over 100 providers and policies.

For vehicles, they provide commercial motor, fleet and HGV insurance. 1st Choice Insurance also help with other commercial cover including business insurance, tradesman cover and property insurance.

1st Choice Insurance business insurance reviews help you find out what it’s really like to be a customer. If you’ve used 1st Choice Insurance before, you can also leave a review and share your experience.

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1st Choice Insurance Business insurance reviews (286)

i never after worry

5
i never after worry about my insurance ie: all the important things. they are so polite willing to help and the price of insurance are so fare . Reviewed on: 14th August 2023
benjy's avatar
benjy

10/10

5
Excellent customer service!!! 5 stars for Claire Reviewed on: 11th August 2023
Ranell Dubois's avatar
Ranell Dubois

Brilliant service

5
Courtney Was ultra professional and helpful I wish everyone I deal with was 1/2 as good ! Brilliant, professional service!!! Reviewed on: 9th August 2023
Rob's avatar
Rob

Great Service

5
Im new to this Insurance Broker, I am very happy with the service that has been delivered, everyone that I have spoken to has really been very helpful, nothing is too much trouble, Claire Bailey who I have spoken to today was very officiant and sorted my additional vehicle in a very timely manner. Wouldn't hesitate to recommend to other businesses. Reviewed on: 9th August 2023
James B-f's avatar
James B-f

Friendly, efficient and fast

5
I spoke with Maisie Dodd who was personable, efficient and went the extra mile to make sure that I had the information I needed emailed to me in record time. Reviewed on: 8th August 2023
Ann Cooper's avatar
Ann Cooper

Excellent advice and service

5
Fast friendly service very competitive, I have been using 1st choice insurance for over two years now Reviewed on: 8th August 2023
Steven Arkle's avatar
Steven Arkle

Very helpful and personal service

5
Unfortunately my range rover was stolen and I had to claim on my trade policy. It wasn't a straight forward claim and the underwriters were dragging their heels. Mandy Lanning was on hand through the process and helped in expediting the claim. Cannot sing her praises enough! Reviewed on: 8th August 2023
Kevin Andrews's avatar
Kevin Andrews

Most helpful people in insurance!

5
Maisie has been a breath of fresh air to deal with, she's very patient, understanding and knowledgeable. Maisie has made a relatively complicated process much simpler. Thank you! Reviewed on: 7th August 2023
louis's avatar
louis

Great service

5
Contacted 1st Choice Insurance from a search on the internet. Both Mike Sheppard and Rachel Hunt have been very helpful in answering any questions or concerns I had. This was right from the start. Reviewed on: 7th August 2023
Veronica Bruty's avatar
Veronica Bruty

Outstanding Customer Service

5
Absolutely amazing customer service received from Rachel, every single time we contact the office with regards to our fleet insurance policy. Thank you. Reviewed on: 7th August 2023
West Midlands Pro Builders 's avatar
West Midlands Pro Builders

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