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1st Choice Insurance: Business insurance reviews

4.91
Based on 286 reviews, last reviewed 11th Jul 2025
700% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
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1%
2 star
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

I was struggling to find a suitable small fleet insu... I was struggling to find a suitable small fleet insurance ist Choice exceeded my expectations and in one day Reviewed on: 11th July 2025
John T's avatar
John T

Latest lowest rating:

1

Reasonable Service was as described but did not cover as much As I would have liked. Reviewed on: 6th November 2017
Olivia deane's avatar
Olivia deane

About this product

1st Choice Insurance provide commercial insurance for businesses across the UK, comparing over 100 providers and policies.

For vehicles, they provide commercial motor, fleet and HGV insurance. 1st Choice Insurance also help with other commercial cover including business insurance, tradesman cover and property insurance.

1st Choice Insurance business insurance reviews help you find out what it’s really like to be a customer. If you’ve used 1st Choice Insurance before, you can also leave a review and share your experience.

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1st Choice Insurance Business insurance reviews (286)

Very friendly

5
Rachel was a absolute pleasure to deal with Reviewed on: 22nd August 2023

Excellent service

5
We have fleet insurance with 1st Choice and no matter who I deal with, they are all very professional, courteous and helpful. Even during Covid lockdown their service did not change - an excellent service Reviewed on: 22nd August 2023

Very helpful and happy

5
Very helpful Reviewed on: 22nd August 2023

A company with Exceptional Customer Service.

5
It seems such a difficult thing nowadays to find a company that has any real level of customer service, asking the right questions and taking a real interest in you and your company needs. A genuine desire to understand what you and your business are all about. We have a specific need and Tanya has been my highlight of customer service for as long as I can remember. Not only did Tanya source who we needed to insure with today but also helped develop a plan for when our needs change. I have absolute confidence in the policy we have signed up for. A real pleasure from start to finish. Reviewed on: 17th August 2023

fantastic service!

5
I was emailed by Rachel Hunt re. my policy as amendments needed to be made (without me even realizing!) It resulted in better cover and even a refund! many thanks and great service Reviewed on: 17th August 2023

Quick, efficient, good price!

5
Everything is so easy with them! Reviewed on: 16th August 2023

Embrace Care LTD

5
I've used this company for 4 years, and I've had nothing but EXCELLENT service, competitive prices and AMAZING customer service!!! I would recommend 1st Choice to every business, and will continue to use their services. Reviewed on: 16th August 2023

Great to deal with

5
Great company to deal with, always quick to get through to speak to someone. Would highly recommend. Reviewed on: 16th August 2023

Fleet insurance

5
Beckie Chapman was amazing. Fast and thorough with getting everyone in shape and organised for us. Would recommend 100% as well as chloe doing her best to explore every insurance avenue for us. Reviewed on: 16th August 2023

Excellent customer service

5
Had Rachel Hunt to deal with my enquiry- such a professional approach and all issues sorted in no time Reviewed on: 15th August 2023

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