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Chorley Building Society reviews

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Rated Excellent • 4.86/5

Chorley Building Society reviews

Verified business
Last reviewed within 7 days

Review summary

People rate this company as Excellent based on 1,480 product reviews

Average score of 4.86/5
5 star
87%
4 star
11%
3 star
1%
2 star
0%
1 star
1%
Reviews for Chorley Building Society have trended positively over the past 90 days

Latest positive rating

5/5

A more personal experience!

I was recommended to Chorley Building Society by Louise who put me in contact with Candice. She went above and beyond to find a suitable... I was recommended to Chorley Building Society by Louise who put me in contact with Candice. She went above and beyond to find a suitable mortgage . Always at the end of a phone call or email to assist with any questions and kept me informed of the process throughout . Read more Read less

{"display":"Lisa C","full_name":"Lisa C","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Mortgages
Lisa C 4th December 2024

Latest negative rating

2/5

Too many unnecessary numbers

The registration > log-in> withdrawal process has too many steps and verifications. Have never in over 50 registrations been asked for my Nat. Ins number... The registration > log-in> withdrawal process has too many steps and verifications. Have never in over 50 registrations been asked for my Nat. Ins number as part of log-in! At least 5 different numbers or codes needed Read more Read less

{"display":"Chorley Member Feedback","full_name":"Chorley Member Feedback","avatar":{"url":"\/assets\/uploads\/avatars\/users\/155116.png"}}'s avatar
See more reviews for Chorley Building Society products

About Chorley Building Society

Chorley Building Society is a small regional Building Society. They attribute their success to delivering simple and flexible financial products that are of benefit to their members and intermediaries, both on a regional and national basis.
Chorley Building Society is also engaged in numerous fund raising, community activities and provides support for various local charities and deserving causes within Lancashire.
Smart Money People is the place for Chorley and District Building Society reviews. Read and write reviews to help increase trust and transparency in Financial Services.

Chorley Building Society at a glance

Reviews for Chorley Building Society

Showing 11 of 1480 company reviews • Last reviewed within 7 days

A more personal experience!

Mortgages • 4th December 2024

I was recommended to Chorley Building Society by Louise who put me in contact with Candice. She went above and beyond to find a suitable... I was recommended to Chorley Building Society by Louise who put me in contact with Candice. She went above and beyond to find a suitable mortgage . Always at the end of a phone call or email to assist with any questions and kept me informed of the process throughout . Read more Read less

{"display":"Lisa C","full_name":"Lisa C","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews

Fantastic!

Mortgages • 22nd November 2024

We have had the best experience we could have possibly asked for in obtaining our new mortgage through Chorley Building Society - a special thanks... We have had the best experience we could have possibly asked for in obtaining our new mortgage through Chorley Building Society - a special thanks goes to Lee Ellison for being a wonderful underwriter. Read more Read less

{"display":"Megan S","full_name":"Megan S","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews
  • 5/5

    In branch service review

    You can get through to a human being. While the mistake of putting us into the default fixed rate bond was wrong, Julie quickly resolved... You can get through to a human being. While the mistake of putting us into the default fixed rate bond was wrong, Julie quickly resolved it and wrote first class with the corrected information. Read more Read less

    Savings
    Verified source 15th November 2024
  • 5/5

    In branch service review

    Staff very helpful on phone and in branch. It wasn't necessary to make an appointment to open an account. My only slight criticism is I... Staff very helpful on phone and in branch. It wasn't necessary to make an appointment to open an account. My only slight criticism is I would have liked more privacy whilst discussing and opening my account. Read more Read less

    Savings
    Verified source 15th November 2024
  • 5/5

    In branch service review

    Clear service, no problems at all! What's not to like?.

    Savings
    Verified source 15th November 2024
  • 5/5

    In branch service review

    It is private and the staff could not be more helpful.

    Savings
    Verified source 1st November 2024
  • 5/5

    This lovely lady helped me yesterday go though and h...

    This lovely lady helped me yesterday go though and helped me out to close my ISA

    {"display":"Samantha Conley ","full_name":"Samantha Conley ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Samantha Conley 22nd October 2024
  • 5/5

    In branch service review

    Friendly service, easy access from car park, great savings products.

    {"display":"Verified Member","full_name":"Verified Member","avatar":{"url":"\/assets\/uploads\/avatars\/users\/489525.png"}}'s avatar
    Savings
    Verified Member 16th October 2024
  • 5/5

    Mark Rothwell was so helpful

    Mark Rothwell has been so helpful on changing my mortgage after 2 years. The process he recommended was simple and easy to complete and he... Mark Rothwell has been so helpful on changing my mortgage after 2 years. The process he recommended was simple and easy to complete and he was always there to help when I needed to check items with him. Read more Read less

    {"display":"Howard ","full_name":"Howard ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Mortgages
    Howard 15th October 2024
  • 5/5

    In branch service review

    Friendly, efficient and hasslefree. It's always a pleasant to visit.

    {"display":"Verified Member","full_name":"Verified Member","avatar":{"url":"\/assets\/uploads\/avatars\/users\/489525.png"}}'s avatar
    Savings
    Verified Member 14th October 2024
  • 5/5

    In branch service review

    Polite, efficient and friendly. Can't improve on perfection.

    {"display":"Verified Member","full_name":"Verified Member","avatar":{"url":"\/assets\/uploads\/avatars\/users\/489525.png"}}'s avatar
    Savings
    Verified Member 14th October 2024

    Products from Chorley Building Society

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