Chorley Building Society reviews | 235 reviews rated 4.61* - Smart Money People

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Ratings based on 235 reviews Last review 4 days ago

4.61 / 5Amazing overall rating

Chorley Building Society is a small regional Building Society. They attribute their success to delivering simple and flexible financial products that are of benefit to their members and intermediaries, both on a regional and national...

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Chorley Building Society is a small regional Building Society. They attribute their success to delivering simple and flexible financial products that are of benefit to their members and intermediaries, both on a regional and national basis. Chorley Building Society is also engaged in numerous fund raising, community activities and provides support for various local charities and deserving causes within Lancashire. Smart Money People is the place for Chorley and District Building Society reviews. Read and write reviews to help increase trust and transparency in Financial Services.

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Your Chorley Building Society Reviews (235)

7th July 2020

Standing order form needs some work

Even without Confirmation of Payee (CoP), I thought the form lacked clarity. I wanted to set up an order for a regular saver account, but there was no provision to specify the number of payments to be made. With CoP it might be worth revisiting the...

Even without Confirmation of Payee (CoP), I thought the form lacked clarity. I wanted to set up an order for a regular saver account, but there was no provision to specify the number of payments to be made. With CoP it might be worth revisiting the form, perhaps with details on the back exactly what is required to set up a standing on line. Otherwise great experience, as always.

(0)

2nd July 2020

First time buyers.

Chorley was very understanding of our complicated circumstances and were able to provide us with a completive rate mortgage. Excellent cues timer service, very friendly.

Chorley Member Feedback

(0)

29th June 2020

COVID 19

The Chorley have been absolutely fantastic and very understanding. We couldn’t of wished to of dealt with better people. They have put our minds at ease thank you.

Chorley Member Feedback

(0)

17th June 2020

Savings review

Efficient account opening for 30 day notice account and all checks were easily completed making the service I rceived excellent and hassle free during the current situation! A big thankyou to Amanda & Georgia :)

Savings customer

(0)

16th June 2020

Savings review

Pay maturities by faster payment notwithstanding you have just moved (at long last!) to BACS

Savings customer

(0)

11th June 2020

Savings review

Enhanced interest rates on Fixed Rate Bonds for long / longstanding members

Savings customer

(0)

10th June 2020

Back up and running

After a very frustrating episode with my online account, I was unable to access I contacted Chorley BS IT department, as I expected with patience and help I am now up and running able to view on line again. The staff have always been very helpful to...

After a very frustrating episode with my online account, I was unable to access I contacted Chorley BS IT department, as I expected with patience and help I am now up and running able to view on line again. The staff have always been very helpful to me. Thank you.

Chorley Member Feedback

(0)

8th June 2020

Savings review

The level of service I received from the Chorley has been exemplary at all times

Savings customer

(0)

8th June 2020

Savings review

Staff always friendly and helpful

Savings customer

(0)

8th June 2020

Savings review

It is the most efficient and customer friendly Building Society I have ever used. It has a large number of competitive rates and savings products. Postal and branch service and account information are clear, unambiguous and excellent

Savings customer

(0)

5th June 2020

Signed up for online

Decided to sign up to online with the Chorley because of lock down. It was very straight forward and easy to understand considering doing online banking is new to me. I was sent an ID number through the post and went into my Chorley accounts but I...

Decided to sign up to online with the Chorley because of lock down. It was very straight forward and easy to understand considering doing online banking is new to me. I was sent an ID number through the post and went into my Chorley accounts but I couldn’t see a log out notice which the letter accompanying my ID number said to do but it would log me out after 5 minutes automatically if I wasn’t using the inline service. I found this to be a long time to wait and would have thought probably a couple of minutes would have been enough wait. I rang the next day and spoke to a lovely lady Called Joyce Haywood who was working from home because of the Covid-19 pandemic situation, she was very helpful and asked if there was a menu option which there was so I clicked on it and low and behold was the option to log off. So I feel much happier now that I can log straight out. Thanks for your help Joyce.

Chorley Member Feedback

(0)

4th June 2020

Savings review

What I like about Chorley Building Society is that you can go into branch and speak with someone and they are so helpful which gives me peace of mind.

Savings customer

(0)

3rd June 2020

Savings review

The rates on the account was competitive at time of opening, but 0.8% now compares badly to other accounts we have that pay 1% and 1.35%

Savings customer

(0)

1st June 2020

Fair, efficient organisation, excellent staff

CBS pay a decent amount of interest and reward loyal customers. I've found them very efficient, friendly and helpful and going the extra mile to give good service, such that I have written complimenting them previously. I feel they have good...

CBS pay a decent amount of interest and reward loyal customers. I've found them very efficient, friendly and helpful and going the extra mile to give good service, such that I have written complimenting them previously. I feel they have good leadership and excellent staff. I have been a customer for several years.

Chorley Member Feedback

(1)

28th May 2020

Good service for savers.

Good that you have arranged for staff to be able to do their jobs during the pandemic. Good that you have finally set up for BACS funds transfers once accounts have matured. Hopefully you will allow maturing funds to go towards setting up new accounts?

Good that you have arranged for staff to be able to do their jobs during the pandemic.
Good that you have finally set up for BACS funds transfers once accounts have matured.
Hopefully you will allow maturing funds to go towards setting up new accounts?

Chorley Member Feedback

(0)

26th May 2020

Excellent service very quick response to request.

The service was excellent, very prompt and professional with security questions adhering to safe guarding.

Chorley Member Feedback

(0)

24th May 2020

Mortgage Offer

My partner and I are both in our 50's and 60's. Chorley were clear about the process and the information required. They provided a prompt, no fuss and efficient service.

Chorley Member Feedback

(1)

23rd May 2020

Stephanie Terry

Extremely helpful with reference to my savings account

Chorley Member Feedback

(0)

22nd May 2020

Transferring funds to a third party

Excellent service, cannot fault

Chorley Member Feedback

(0)

20th May 2020

Friendly Service

Chorley Building Society allways a pleasure to deal with excellent friendly staff defiantly recommend

Chorley Member Feedback

(0)

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