Smart Money People Logo
Share this page

Acorn Community Bank reviews

Acorn Community Bank
Rated Excellent 4.94/5

Acorn Community Bank reviews

Verified businesses always have up to date contact details and can respond to reviews.

Verified business
Last reviewed within 7 days
  • FCA approved and regulated
    FCA approved and regulated
  • Positioned as being a socially responsible organisation
    Positioned as being a socially responsible organisation

Review summary

People rate this company as Excellent based on 1,276 product reviews

Average score of 4.94/5
5 star
95%
4 star
4%
3 star
1%
2 star
0%
1 star
0%

Acorn Community Bank makes saving easy and even helps you save while repaying loans, which many find brilliant. The staff are friendly, supportive, and quick to respond, making loans straightforward and affordable. However, some find withdrawing savings tricky or slow, and a few mention limited branch hours or app issues as minor annoyances.

Positive themes

  • Acorn Community Bank makes saving simple and rewarding with helpful incentives.
  • The staff at Acorn Community Bank are friendly and always ready to help.
  • Loans with Acorn Community Bank are easy to apply for and affordable to repay.

Negative themes

  • Withdrawing savings can be difficult or slow with Acorn Community Bank.
  • Limited branch hours and app issues cause some frustration.
  • Loan limits and support for disabilities could be improved.
Summarised by AI
Was this helpful?

About Acorn Community Bank

Acorn Community Bank is a cooperative, owned by its members and run for their benefit.

Acorn Community Bank operate in the local communities in the counties of Wiltshire, Oxfordshire, Buckinghamshire and Berkshire. Its main office is in Cavendish Square, Swindon

Acorn Community Bank offer a range of personal loan and savings products.

Acorn Community Bank at a glance

Contact details

Phone
0303 030 0147
Email
[email protected]
Social media

Reviews for Acorn Community Bank

Showing 11 of 1276 company reviews Last reviewed within 7 days

Great service

Loans 3rd December 2025

Very swift service all done on over the app with no hiccups

Rated Excellent 5/5
Read more product reviews

Great company

Loans 3rd December 2025

Have been with Acorn for 2 yrs and have found the service first class, no problems and always great service and communication.

{"display":"Taz","full_name":"Taz","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Taz
Rated Excellent 5/5
Read more product reviews
  • 5/5

    Excellent service

    Fantastic service and a great way to save.

    {"display":"Rachael","full_name":"Rachael","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Rachael 30th November 2025
  • 5/5

    Easy to save, loan simple to apply for and I got one...

    Easy to save, loan simple to apply for and I got one which was surprising as I have very poor credit. Great customer service.

    {"display":"Rebecca L","full_name":"Rebecca L","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Rebecca L 30th November 2025
  • 5/5

    Great service and staff

    I use the family loan service. So handy for Christmas! Staff at my branch (Swindon) are just brilliant

    {"display":"Kirsty B","full_name":"Kirsty B","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Kirsty B 28th November 2025
  • 5/5

    Excellent all round

    Always recommend to friends and family . Safe secure helpful and dependable.

    {"display":"Sharn d","full_name":"Sharn d","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Sharn d 20th November 2025
  • 5/5

    Quick and friendly

    I always recommend Acorn to people, because their service is fair, transparent and quick, their fees are reasonable and their staff are friendly and helpful.

    {"display":"Andrew C","full_name":"Andrew C","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Andrew C 10th November 2025
  • 5/5

    I want to read them five out of 5 stars as they have...

    I want to read them five out of 5 stars as they have never filled me when I needed it alone and my credit is... I want to read them five out of 5 stars as they have never filled me when I needed it alone and my credit is poor fantastic overall my experience is 10 out of 10 Read more Read less

    {"display":"Elizabeth w","full_name":"Elizabeth w","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Elizabeth w 8th November 2025
  • 5/5

    Super Helpful Team and Smooth Process!

    I had a great experience with Acorn Community Bank. The loan application process was fast and easy, and the staff were incredibly helpful and supportive... I had a great experience with Acorn Community Bank. The loan application process was fast and easy, and the staff were incredibly helpful and supportive throughout. Highly recommend their friendly and efficient service! Read more Read less

    {"display":"Ihs","full_name":"Ihs","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Ihs 31st October 2025
  • 5/5

    Credit union has been a great help providing low int...

    Credit union has been a great help providing low interest loans that are paid direct from my wages

    {"display":"Carl s","full_name":"Carl s","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Carl s 28th October 2025
  • 5/5

    Awesome Service for a credit union

    Awesome Service, Saving money for a rainy day if and when it appears

    {"display":"Kevin","full_name":"Kevin","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Kevin 22nd October 2025

    Products from Acorn Community Bank

    Showing all products offered by Acorn Community Bank

    We are Smart Money People

    Join 2 million active users who make better financial decisions with the power of reviews.

    Create an account

    Protecting trust by verifying companies and reviewers

    The only site that specialises in financial services

    Providing everyday people with a voice