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Acorn Community Bank: Loans reviews

Name: Loans
Rating: 4.93 (461 reviews)

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4.93

Based on 461 reviews, last reviewed 8th Jul 2024

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

2 star

1 star

Latest highest rating:

5

Every time I’ve rang or put a clam in for top up on... Every time I’ve rang or put a clam in for top up on the loan always get it with no issues very helpful and excellent customer service aswell keep up t... Read more Reviewed on: 8th July 2024

Latest lowest rating:

N/A

This product has not received a review of either 1 or 2 stars.

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About this product

Acorn Community Bank offer four personal loan types – a Family Loan, an Acorn Personal Loan, a Loyalty Savers Loan and a Payroll Loan.

The amount you can borrow varies between £200 and £15,000 depending on the loan type.

Acorn Community Bank personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Acorn Community Bank before, you can also leave a review and share your experience.

Acorn Community Bank Loans reviews (461)

Review of the Acorn Community Bank, Loans:

Acorn provide a great service.

Acorn provide a great service. The customer service is excellent, always receive a prompt response to any queries I send by email and my phonecalls are always answered promptly. I've ever encountered any issues with either loans or savings, my loan repayments have always been structured on an affordable way that helps facilitate my continued saving. The app is really helpful aswell and there's a YouTube channel which clearly explains how to use it. Reviewed on: 11th June 2024

Great experience, always there to help when needed a...

Great experience, always there to help when needed and deliver exceptional service. Reviewed on: 23rd March 2024

Very positive.

Very positive. They were very helpful and efficient Reviewed on: 22nd March 2024

Effective and Helpful Community Bank

Helpful members of staff who are ready to listen and assist, also the response is usually quick and efficient. Reviewed on: 22nd March 2024

Helped me get through tough times

Helped me get through tough times Reviewed on: 22nd March 2024

Great customer service.

Great customer services in terms of having someone to speak to at the other end of the phone, rather than speaking to a machine. This makes it easier in that when I ring the service, I can the right help when I need it, just by a phone call. This is great because time is saved compared to other services where one spends hours speaking to a machine while seeking help, inflating phone bill and in the end one gets disconnected. This can take days to get help and frustrates people seeking help. Reviewed on: 21st March 2024

Not very happ customer

I was not happy when they stop being at the library every Saturday. Now I have to ask my daughter for help just so I can take money out Reviewed on: 21st March 2024

Acorn community bank provides excellent cuatomer car...

Acorn community bank provides excellent cuatomer care, very approachable ..Banking with ACB is easy and trustable Reviewed on: 21st March 2024

Flexible with payment plans.

Flexible with payment plans. Excellent communication and customer service. Descent interest rate Reviewed on: 20th March 2024

Always very helpful & friendly & giving the best ad...

Always very helpful & friendly & giving the best advice Reviewed on: 20th March 2024

I have recommended it to my friends and family

I borrowed from them when I really need help paying off my bills. Reviewed on: 19th March 2024

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