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Acorn Community Bank: Loans reviews

Name: Loans
Rating: 4.94 (882 reviews)

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4.94

Based on 882 reviews, last reviewed 22nd Aug 2025

32% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

95%

2 star

Latest highest rating:

5

Family loans Acorn bank offer family loans which you pay back using child benefit which is a great way to pay back with out getting in debt really quick from at ge... Read more Reviewed on: 22nd August 2025

Latest lowest rating:

1

Great Customer Service I have been supported right from when l joined till now. There is a lady who goes by the name Faye her customer relations are next to none. She is a g... Read more Reviewed on: 10th July 2025

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About this product

Acorn Community Bank offer four personal loan types – a Family Loan, an Acorn Personal Loan, a Loyalty Savers Loan and a Payroll Loan.

The amount you can borrow varies between £200 and £15,000 depending on the loan type.

Acorn Community Bank personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Acorn Community Bank before, you can also leave a review and share your experience.

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Acorn Community Bank Loans reviews (882)

I’ve been with acorn community bank for around 6 yea...

I’ve been with acorn community bank for around 6 years now and I cannot fault them brillant service Reviewed on: 7th August 2025

For the community, by the community.

I'd been with Swan Community bank for a decade before they merged with Acorn and I've found Acorn to have maintained and even improved upon the service I was already happy with. The App is super user friendly, as are the staff via phone and email. The thing I've loved most about Acorn is the Loyalty loan where, if you've had the required amount of savings for the desired amount of time, you can get a substantial loan based on that and the interest rates are extremely low. This has been a game changer for me and my family and helps us plan ahead while affordable living within our means, and all while still saving. I'm extremely satisfied with Acorn and look forward to observing more growth of the company moving forward. I've also recommended Acorn to my son who just turned 18. An excellent service that genuinely cares about customer satisfaction. Reviewed on: 7th August 2025

Really helped me out when I needed it

Really helped me out when I needed it Reviewed on: 6th August 2025

Over-all fantastic.

Brilliant staff. A fantastic way to save, help with Christmas, birthdays etc. Reviewed on: 5th August 2025

They really helped me out in a time of need.

They really helped me out in a time of need. Struggling to make ends meet on top of being able to spoil my kids at Christmas. Acorn helped me do just that. Really simple and easy to apply and reasonable repayment play that I don’t even have to worry about as it comes straight out my child benefit. Stress and worry free! Fabulous service Reviewed on: 4th August 2025

They really helped in a tough time!

They really helped in a tough time! Also super quick considering everything they have to do. I would highly recommend them to all my friends and family Reviewed on: 4th August 2025

Amazing !

When called, always helpful, polite and eager to support you. I feel like there is no judgement. Reviewed on: 4th August 2025

I think acorn is excellent, helps me out loads I rec...

I think acorn is excellent, helps me out loads I recommend it to friends and family Reviewed on: 3rd August 2025

My first experience and I’m very happy.

My first experience and I’m very happy. Customer service over the phone is helpful and friendly. Love the fact I can borrow and save at the same time. Will recommend to family and friends Reviewed on: 3rd August 2025

Been with acorn for about 2 months and they've helpe...

Been with acorn for about 2 months and they've helped me out when its been a little tight, using my chil benefit money doesn't make much difference and always back in my account before the dead line. Reviewed on: 1st August 2025

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