Smart Money People Logo

Acorn Community Bank: Loans reviews

4.95
Based on 904 reviews, last reviewed 17th Dec 2025
91% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
95%
See only 4 star reviews
4%
See only 3 star reviews
1%
2 star
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Customer service Prompt customer service. Members of staff are nice. Reviewed on: 17th December 2025
Hope A's avatar
Hope A

Latest lowest rating:

1

Great Customer Service I have been supported right from when l joined till now. There is a lady who goes by the name Faye her customer relations are next to none. She is a g... Read more Reviewed on: 10th July 2025
Teurayi Rugonye 's avatar
Teurayi Rugonye

About this product

Acorn Community Bank offer four personal loan types – a Family Loan, an Acorn Personal Loan, a Loyalty Savers Loan and a Payroll Loan.

The amount you can borrow varies between £200 and £15,000 depending on the loan type.

Acorn Community Bank personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Acorn Community Bank before, you can also leave a review and share your experience.

Review Acorn Community Bank: Loans now

Help others make smarter decisions by sharing your own experience. Write a review

Acorn Community Bank Loans reviews (904)

Staff are amazing

5
Always polite friendly staff, very helpful, on the phone and in person, any issues dealt with quickly and efficiently, they are a big part of the community Reviewed on: 26th July 2025

Been with them since the beginning of the merger alw...

5
Been with them since the beginning of the merger always fast and helpful, never had an issues. Reviewed on: 25th July 2025

I've had good experience but didn't get the loan I a...

4
I've had good experience but didn't get the loan I applied for when the limited went up which was very frustrating but overall good experience Reviewed on: 24th July 2025

Great service

5
Great service and easy to use and understand Reviewed on: 22nd July 2025

Helps me alot!

4
Has helped me many times with supplying for food and my family. Really good way to help for children's stuff too! Reviewed on: 21st July 2025

Amazing experience

5
Every question ive needed answer, I've never had to waiting days. I've never had any issues with acorn for the last 2 years ive been with them. Reviewed on: 20th July 2025

I've had a good relationship with everyone here at a...

5
I've had a good relationship with everyone here at acorn. They have been so helpful and kind and never judge whatever the circumstances. They are always clear concise and don't try to fob a customer off or make deliberate delays. For me as a deaf person being able to communicate with companies isn't always easy but acorn are very prompt with their replies via emails. Reviewed on: 20th July 2025

I like Acorn community bank because they are efficie...

5
I like Acorn community bank because they are efficient and are always ready to help Reviewed on: 20th July 2025

I've been with the company for a couple of years and...

5
I've been with the company for a couple of years and has helped myself and my family when was needed. Reviewed on: 18th July 2025

Total dedication to customer needs

5
Total dedication to customer needs Reviewed on: 18th July 2025

Do you have a different Acorn Community Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Acorn Community Bank?

    View all products