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Acorn Community Bank: Loans reviews

4.90
Based on 1,088 reviews, last reviewed 21st Jun 2026
987% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
See only 3 star reviews
1%
2 star
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent bank with real people I have had family loans from acorn now. And several top up loans. They have really helped out for times like Christmas. The application process is sim... Read more Reviewed on: 21st June 2026
Natalie m's avatar
Natalie m

Latest lowest rating:

1

I do NOT recommend!!! My company’s Credit Union was merged with Acorn Community Bank, and we were assured that everything would remain as smooth and straightforward as befo... Read more Reviewed on: 9th March 2026
Magda M's avatar
Magda M

About this product

Acorn Community Bank offer four personal loan types – a Family Loan, an Acorn Personal Loan, a Loyalty Savers Loan and a Payroll Loan.

The amount you can borrow varies between £200 and £15,000 depending on the loan type.

Acorn Community Bank personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Acorn Community Bank before, you can also leave a review and share your experience.

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Acorn Community Bank Loans reviews (1088)

Helpful Staff.

5
Very informative with how they can help and always trying to help. Reviewed on: 3rd June 2026

Helpfull

5
Great service for people on benefits Reviewed on: 3rd June 2026

Ive never had a problem with acorn...

5
Ive never had a problem with acorn only that the loan takes long time to processes and approved Reviewed on: 2nd June 2026

Started using acorn community bank in 2025 March ahe...

5
Started using acorn community bank in 2025 March ahead of our holiday. As most, money is tight at the best of times but being able to borrow £500 with no worries on how we are going to pay the funds back, as this is deducted automatically from our child benefit payments. We were able to give our son the best holiday ever with no financial burden or extra monthly payouts. We took our second loan out in November just before Christmas which allowed us to treat him to additional gifts with no financial strain! Reviewed on: 2nd June 2026

No problems, and everyone I have spoken to has been...

5
No problems, and everyone I have spoken to has been very helpful. Reviewed on: 2nd June 2026

Excellent customer service

5
Really helpful in my time of need! Excellent customer service Reviewed on: 1st June 2026

Best amazing customer service from the start!

5
Best amazing customer service from the start! Reviewed on: 31st May 2026

Always there to help!

5
In the past few years, whenever something unexpected happened, they always been there to help.Their customers service is brilliant, those ladies always go the extra mile to make sure everything is going well. Last time she called me at least 3 or 4 times just to double check some information, to make sure I won't loose my claim. They are always kind and trying their best to help. Reviewed on: 31st May 2026

Really easy to apply.

5
Really easy to apply.. not yet had lone approval but I feel that the ease of having it deducted from pip will be beneficial as I have adhd and I know there can be no issues Reviewed on: 30th May 2026

Absolutely seamless !

5
Absolutely seamless ! Friendly and simple and made me feel welcome ! What an incredible company ! Reviewed on: 29th May 2026

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