Smart Money People Logo

Acorn Community Bank: Loans reviews

4.94
Based on 1,002 reviews, last reviewed 25th Apr 2026
333% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
95%
See only 4 star reviews
4%
See only 3 star reviews
1%
2 star
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Cannot fault the union at all. Cannot fault the union at all. Always there to support their customers Reviewed on: 25th April 2026
Kirsty B's avatar
Kirsty B

Latest lowest rating:

1

I do NOT recommend!!! My company’s Credit Union was merged with Acorn Community Bank, and we were assured that everything would remain as smooth and straightforward as befo... Read more Reviewed on: 9th March 2026
Magda M's avatar
Magda M

About this product

Acorn Community Bank offer four personal loan types – a Family Loan, an Acorn Personal Loan, a Loyalty Savers Loan and a Payroll Loan.

The amount you can borrow varies between £200 and £15,000 depending on the loan type.

Acorn Community Bank personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Acorn Community Bank before, you can also leave a review and share your experience.

Review Acorn Community Bank: Loans now

Help others make smarter decisions by sharing your own experience. Write a review

Acorn Community Bank Loans reviews (1002)

Very friendly and helpful customer service and the m...

5
Very friendly and helpful customer service and the mandatory savings is great for people who struggle to save Reviewed on: 17th April 2026

Amazing team in Swindon always there to support the...

5
Amazing team in Swindon always there to support the customers and advise accordingly every time Reviewed on: 17th April 2026

Very personal and great customer service

5
Very personal and great customer service Reviewed on: 17th April 2026

Great support

5
Great support with helping me learn to save! I’ve never been able to do it before and with acorn I’ve finally managed that Reviewed on: 11th April 2026

Very considerate about providing loyalty loans

5
Very considerate about providing loyalty loans Reviewed on: 11th April 2026

Always offers great customer service and reassurance.

5
Always offers great customer service and reassurance. When I ask for support I am assisted promptly and reassured that my request can be honoured. This has given me peace of mind. I needed funds to help prepare for my daughter when she started secondary school and each year - she is now about to write her A Levels. I have relied on the additional loans from Acorn during this period. With their support we will soon see her progress to University. Reviewed on: 11th April 2026

Amazing company and couldn’t fault them

5
My experience has been amazing. I’ve been using Acorn bank for a few year now. Sometime can be a little confusing but I always receive the information really quickly and the moneys paid out the following day sometimes the same day. It’s amazing when your struggling thought the year. It’s also fantastic as my child benefit pays my loans and therefore I never end up in debt or worrying about making payments on time. Reviewed on: 11th April 2026

Great staff

5
Extremely helpful staff on the phone and in person, always friendly and professional Reviewed on: 10th April 2026

Words cant describe how amazing this company is for...

5
Words cant describe how amazing this company is for all the benefits it has its easy to apply great way to save and I never miss a payment to pay back its a weight of my shoulder not to worry about not forgetting to miss a payment Reviewed on: 10th April 2026

The loan was processed within the time frame, staff...

5
The loan was processed within the time frame, staff were informative and helpful Reviewed on: 10th April 2026

Do you have a different Acorn Community Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Acorn Community Bank?

    View all products