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Admiral: Home Insurance reviews

4.80
Based on 11,742 reviews, last reviewed 12th Oct 2024
98% decrease in 5 star reviews
in the past 90 days
33% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
86%
See only 4 star reviews
12%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Renewal great price Received renewal quote, and to my surprise it had only increased by small amount, and was still cheaper than some quotes I had received. Reviewed on: 12th October 2024
John Ettery's avatar
John Ettery

Latest lowest rating:

1

Not had a good experience with my renewal quote. Not had a good experience with my renewal quote. Full of inconsistencies and errors from them. Now wouldn’t trust them to provide adequate cover at a... Read more Reviewed on: 11th October 2024
Shirley Davies 's avatar
Shirley Davies

About this product

The Admiral home insurance reviews on Smart Money People are written by ordinary people like you. We’ve got thousands of genuine reviews to help you select the right cover for your home, lifestyle and budget.

Your home is likely to be the most expensive purchase you ever make, and home insurance protects everything inside your home too, from fixtures and fittings to your possessions, so it couldn’t be more important to make the right choice. Admiral is one of the most well-established insurance providers on the market, and our Admiral home insurance reviews span various levels of cover, as well as the different types of protection it offers, from buildings insurance, to contents insurance, to combined, so you’re sure to find recommendations relevant to you.

Have you ever had a policy with Admiral? You can tell us about it by leaving your own review below. If you’re not sure what to write about, why not include your experience with customer support, how you found the sign up process, or share your thoughts on whether it’s good value for money. Including details such as the kind of policy you’ve taken out or whether it was easy to claim can also help other homeowners make the right decision.

Smart Money People is the UK’s largest financial services review site. Together, we can help to increase trust and transparency in financial services. Leave an Admiral home insurance review below.

Admiral Home Insurance reviews (11742)

Review of the Admiral, Home Insurance:

poor experience with false allegation

2
Poor customer service over an hit and run allegation despite providing all required proof vehicle assessors report confirming no damage to our vehicle. Still ongoing. Reviewed on: 3rd August 2020

Have been with admiral for a few years, whilst price...

4
Have been with admiral for a few years, whilst prices have increased, they have not been excessive. I have stayed with them for the customer service Reviewed on: 22nd August 2024

Friendly, efficient and competitive

5
I've enjoyed very friendly and efficient customer service on the rare occasions I've needed it; their insurance portal is very good, their documentation is clear and concise and most of all they offer the best value. Reviewed on: 22nd August 2024

Happy with the service so far, good value

4
Happy with the service so far, good value Reviewed on: 22nd August 2024

Loyal customer

5
Very positive. Easy to contract and renew and never had any issues. Also, very good value when compared to others - we check every year. Reviewed on: 22nd August 2024

Excellent service and good quality service

5
Excellent service and good quality service Reviewed on: 21st August 2024

Insurance renewed a few months ago.

2
Insurance renewed a few months ago. Premium went up by 50%. I was unable to change this year due to personal circumstance but am looking around. Happy with product itself Reviewed on: 20th August 2024

i find Admiral ins very informative.

5
i find Admiral ins very informative, i like the regular tips they send through, many are helpful, they are also easy to talk to should i have the need to phone them. Reviewed on: 19th August 2024

Excellent customer service from Admiral.

5
The process of obtaining home insurance with Admiral was so easy. When I telephoned to discuss my renewal with one of your staff members he was so helpful and explained everything to me in a way that I understood. Very good customer service. Reviewed on: 19th August 2024

Excellent customer assistance

5
Customer assistance clearly and simply my policy and what was covered, a happy experience compared to other companies I've dealt with. Reviewed on: 19th August 2024

Will NEVER recommend Admiral!

1
After paying for home insurance for over 40 years, I made a small claim. One of the roof tiles had broken leaking into ceiling above a spare bedroom which was stack3d with our daughters stuff who'd moved out. Because we didn't use room we didn't realise there was water above that room. When we realised we had to put in a claim, first on over 40 years, Admiral rejected it, the ceiling has bowed and will need a couple of new plasterboards and a new roof tile (x1). Admiral failed us and we will NEVER insure with Admiral and NEVER recommend them. Funny how on renewal they virtually begged me to renew and they would look at claim again! I have call recorded! Reviewed on: 18th August 2024

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