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Alphera Financial Services: Alphera Hire Purchase reviews

Name: Alphera Hire Purchase
Rating: 1.96 (54 reviews)

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1.64

Based on 54 reviews, last reviewed 19th Feb 2024

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

20%

2 star

74%

Latest highest rating:

5

Great service I have always received great service from Alphera, just signed a second deal with them. It’s nice to deal with a large financial organisation that und... Read more Reviewed on: 8th November 2021

Latest lowest rating:

1

Awful company had no choice when came to useing these guys when got my new car as my dealer only used them. But been very interesting and difficult experience for m... Read more Reviewed on: 19th February 2024

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Alphera Financial Services car finance reviews can help drivers like you to find out more about Alphera Financial Services before you take a loan to buy that next car. Alphera Financial Services car finance reviews on Smart Money People are written by drivers like you to help other drivers find the best car finance company for them. Smart Money People is the UK's leading financial services review site, so join us today by writing your honest review. Together, we can make financial services work better for everyone.

Alphera Financial Services Alphera Hire Purchase reviews (54)

Review of the Alphera Financial Services, Alphera Hire Purchase:

Transphobic and Discriminatory Staff

Transphobic Team promoting hate against LGBT+ individuals I have had a Finance Agreement with Alphera Financial since 2020 never missed a payment due to my job i was abroad working i transferred my car into my family’s member name who is also on the insurance incase if i was killed abroad as i went to work in a war ridden country. Alphera Sent me a letter while there have been numerous postal strikes and post being late they ask me to ensure the V5 is on my name and send proof of insurance the letter was dated on the 18th of Jan i got the letter on 9th of Feb, the deadline they gave me was until the 7th of feb as only two days difference i called them about 100 times there lines was closed i immediately took steps to rectify the problem i changed the car back and sent then all the required documents they agreed to review it with a manager i disclose to them i am also trans and i am starting to transition to a transgender at this point this discussions took a complete turn they are a bunch nasty disgusting racist discriminatory individuals they decided to terminate my contract because i breached the terms and missed the deadline by two days and now they intend on ruining my credit and my life by reporting it on my credit as default and i never missed one single payment of 696.00 a month I cannot believe they are allowed to get away with this and the UK government and regulatory authorities give these people the power to inflict harm abuse and discrimination to innocent members of society shameful Reviewed on: 15th February 2023

Don't use if possible

I think there is 1 person in the UK office ,shocking waiting times on hold, actually waited at one point for an hour and still no connection to a live person ,disgusting Reviewed on: 26th January 2017

STAY AWAY FROM THIS COMPANY!!

PAID OFF MY CAR LOAN AND NOW THEY REFUSE TO RELEASE THE LEIN. I AM IN THE PROCESS OF FILING A SUIT. Reviewed on: 13th December 2016

stay away

my wife got a bmw and alphera holds the loan she got breast cancer and fell behind on payments she was told she could extend the payments by four months now the four months have been payed and they want 1589.02 the wont tell us what this is for we made 65 payments on a 60 month this is not right we get the run a round every time we call them the letters they sent us say we are up to date but with more money added wtf is this the kind of people you want to do business with?not us never again and we will tell everyone we know to stay away from these crooks the Runners Reviewed on: 3rd December 2016

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