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Alphera Financial Services: Alphera Hire Purchase reviews

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1.66
Based on 55 reviews, last reviewed 26th Jun 2025
No new 5 star reviews
in the past 90 days
100% increase in 1 star reviews
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See only 5 star reviews
20%
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4%
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2%
2 star
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0%
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74%

Latest highest rating:

5

Great service I have always received great service from Alphera, just signed a second deal with them. It’s nice to deal with a large financial organisation that und... Read more Reviewed on: 8th November 2021
Sat Singh's avatar
Sat Singh

Latest lowest rating:

1

AVOID AVOID AVOID AVOID AVOID AVOID , whatever you do please go to your Bank , online loans or any other loan provider before using these cowboy's, they should be close... Read more Reviewed on: 26th June 2025
Anthony F's avatar
Anthony F
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About this product

Alphera Financial Services car finance reviews can help drivers like you to find out more about Alphera Financial Services before you take a loan to buy that next car. Alphera Financial Services car finance reviews on Smart Money People are written by drivers like you to help other drivers find the best car finance company for them. Smart Money People is the UK's leading financial services review site, so join us today by writing your honest review. Together, we can make financial services work better for everyone.

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Alphera Financial Services Alphera Hire Purchase reviews (55)

Useless

1
All I needed was a copy of my finance agreement for my accountant. After three phone calls over three days, and a final 35 minute phone call, I still haven’t received the document/agreement. They kept sending me an agreement which wasn’t for me, and was for a completely different person and car. I will never use this company again. Reviewed on: 13th August 2018
Stuart Crosby's avatar
Stuart Crosby

Crap service

1
Pay off in full, they miss part of payment , ring to sort, get a letter saying I am in arrears, ring again, oh it's just automated, no apology no nothing, managers all in a meeting. Won't go near again Reviewed on: 26th July 2018
Ian's avatar
Ian

Excellent

5
They helped me every step of the way and allowed me to get my dream car. Reviewed on: 10th June 2018
Dean's avatar
Dean

Fast Response

4
Fast responses and credit level responded to my expectation Reviewed on: 6th June 2018
Sophie's avatar
Sophie

Brilliant

5
Found it to be a quick and easy process with no issues Reviewed on: 2nd June 2018
J P's avatar
J P

Here to cheat your money. They do not honour the terms of the contract

1
Never go with Alphera financial services! Despite me cancelling the agreement within 3 days, well within my rights of cancelling within 14 days as per the contract, and providing them evidence of me doing so, they are still trying to make me pay an advance of £9000 plus interest! They can't even honour the contract and the 14 day cooling off period. Reviewed on: 31st May 2018
Lip Lee's avatar
Lip Lee

Excellent service

5
The support they offer customers is excellent Reviewed on: 28th May 2018
Jupiter's avatar
Jupiter

Great customer service

4
Alphera have made getting finance very simple and their customer service is good Reviewed on: 22nd May 2018
Ben 's avatar
Ben

Terrible service I advise everyone staying away from this company.

1
They are there not to serve but how to get you in to rip you off. I xm trying to pay off the loan of 30.000 thru would only give discount of $85.00 for whole amount owed while charging 7% interest. Reviewed on: 26th January 2018
TorCan's avatar
TorCan

top notch service & highly recommended

5
Alphera was the only company that considered financing the SUV I desperately needed due to a permanent disability. They're extremely flexible and always supportive if I need them to take a payment late or whatever. I'm shocked by the poor ratings here, as long as you communicate with them I have found they bend over backwards to help. I wouldn't hesitate to recommend their services to anyone. Reviewed on: 19th September 2017
Sarah Louise Shaw's avatar
Sarah Louise Shaw

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