Alphera Financial Services: Alphera Hire Purchase reviews

Name: Alphera Hire Purchase
Rating: 1.98 (53 reviews)

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1.98

Based on 53 reviews, last reviewed 10th May 2023

No new 5 star reviews

in the past 90 days

80% decrease in 1 star reviews

in the past 90 days

21%

2 star

73%

Latest highest rating:

5

Great service I have always received great service from Alphera, just signed a second deal with them. It’s nice to deal with a large financial organisation that und... Read more Reviewed on: 8th November 2021

Latest lowest rating:

1

Abusive fees Very unprofessional company, very rude abusive fees, scammers!!! Avoid. They don't know how to talk with people on phone they sound like retardinho Reviewed on: 10th May 2023

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About the Alphera Hire Purchase

Alphera Financial Services car finance reviews can help drivers like you to find out more about Alphera Financial Services before you take a loan to buy that next car. Alphera Financial Services car finance reviews on Smart Money People are written by drivers like you to help other drivers find the best car finance company for them. Smart Money People is the UK's leading financial services review site, so join us today by writing your honest review. Together, we can make financial services work better for everyone.

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Alphera Financial Services Alphera Hire Purchase reviews (53)

Abusive fees

Very unprofessional company, very rude abusive fees, scammers!!! Avoid. They don't know how to talk with people on phone they sound like retardinho Reviewed on: 10th May 2023

Policy changed without customer being made aware and rude staff

Saj I think he’s name is as I couldn’t understand him at all, Linda and Zoe (executive apparently) not sure how she’s very rude and if you try to talk she will terminate the call. I would ask everyone to call and request your settlement figure via email Reviewed on: 28th February 2023

2 weeks to process a refund, a joke of a company!

Long story short, there was over a thousand pounds overpay on my statement, it took them two weeks ‘to investigate’, took me over 10 phone calls to finally get a refund from a person that finally took pity on me a processed it within 10 minutes, 10 minutes that’s how long it took and I’ve been fighting to get my money back for 2 weeks, while being constantly lie to - oh yeah you will get it tomorrow, next day? Oh yeah sorry my colleague made a mistake and it’s gonna be tomorrow, and so on for two weeks. Avoid this company as much as you can! Reviewed on: 22nd February 2023

COWBOY COMPANY RUN BY USELESS TOSSERS

The absolute worst company I have ever dealt with. So rude, so thick as they don't seem to understand e mails, don't understand telephone conversations. In fact they are useless. DO NOT TAKE FINANCE WITH THIS COMPANY. YOU'LL REGRET IT Reviewed on: 21st February 2023

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