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Alphera Financial Services: Alphera Hire Purchase reviews

Name: Alphera Hire Purchase
Rating: 1.96 (54 reviews)

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1.96

Based on 54 reviews, last reviewed 19th Feb 2024

No new 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

20%

2 star

74%

Latest highest rating:

5

Great service I have always received great service from Alphera, just signed a second deal with them. It’s nice to deal with a large financial organisation that und... Read more Reviewed on: 8th November 2021

Latest lowest rating:

1

Awful company had no choice when came to useing these guys when got my new car as my dealer only used them. But been very interesting and difficult experience for m... Read more Reviewed on: 19th February 2024

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About the Alphera Hire Purchase

Alphera Financial Services car finance reviews can help drivers like you to find out more about Alphera Financial Services before you take a loan to buy that next car. Alphera Financial Services car finance reviews on Smart Money People are written by drivers like you to help other drivers find the best car finance company for them. Smart Money People is the UK's leading financial services review site, so join us today by writing your honest review. Together, we can make financial services work better for everyone.

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Alphera Financial Services Alphera Hire Purchase reviews (54)

Awful company

had no choice when came to useing these guys when got my new car as my dealer only used them. But been very interesting and difficult experience for me. Very difficult to get through talk to someone. Don't reply to emails. Very unhelpful when comes to trying pay settlement off and don't check thier accounts properly. Reviewed on: 19th February 2024

Abusive fees

Very unprofessional company, very rude abusive fees, scammers!!! Avoid. They don't know how to talk with people on phone they sound like retardinho Reviewed on: 10th May 2023

Policy changed without customer being made aware and rude staff

Saj I think he’s name is as I couldn’t understand him at all, Linda and Zoe (executive apparently) not sure how she’s very rude and if you try to talk she will terminate the call. I would ask everyone to call and request your settlement figure via email Reviewed on: 28th February 2023

2 weeks to process a refund, a joke of a company!

Long story short, there was over a thousand pounds overpay on my statement, it took them two weeks ‘to investigate’, took me over 10 phone calls to finally get a refund from a person that finally took pity on me a processed it within 10 minutes, 10 minutes that’s how long it took and I’ve been fighting to get my money back for 2 weeks, while being constantly lie to - oh yeah you will get it tomorrow, next day? Oh yeah sorry my colleague made a mistake and it’s gonna be tomorrow, and so on for two weeks. Avoid this company as much as you can! Reviewed on: 22nd February 2023

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