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Argos: Warranty reviews

3.32
Based on 26 reviews, last reviewed 24th Aug 2024
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Latest highest rating:

4

GOOD Sat Nav for UK & Europe Purchased nice Sat Nav which covers both the United Kingdom and Europe. It came with a carry case and windscreen mount Reviewed on: 24th August 2024
Trevor's avatar
Trevor

Latest lowest rating:

1

Scammers On Sunday the 7th April 2024, my washer while in spin mode started smoking.  (Please, see photo attached).  I contacted argos on twitter straight away... Read more Reviewed on: 23rd April 2024
Amy Carney's avatar
Amy Carney

About this product

At Smart Money People, we collect Argos Warranty reviews from customers like you. If you're thinking of getting Argos Warranty check out our reviews, or if you're an existing Argos customer - please share your experiences with our community in order to help out others!

Argos Warranty reviews (26)

Review of the Argos, Warranty:

Scammers

1
On Sunday the 7th April 2024, my washer while in spin mode started smoking.  (Please, see photo attached).  I contacted argos on twitter straight away.  Especially as my washer was only brought on the 18th December 2023 and delivered on 21st December 2023.  So by the time this happened it was barely 3 months old.  So it is under warranty still.  My last washer last me 12 years, the one before that 10 years.  So you can imagine how shocked, upset and stressed I am over this machine not even lasting 5% of the time they did.   Argos arranged for pacifica engineer to attend on the 16th April 2024.  I turned up at the same time as the gentleman and greated him friendly.  He was off but I took that as his not a people person. He came in returned to his van than come back.  The form deleted information on him after he took photo of my photo I had of it smoking.  He then pulled it out checked the plug, then checked the drum by spinning it half way.  He then told us he was done, I reminded him about retaking the photo, he said it was done.  As he was leaving I asked him how long until we know and he told me they will ring within 24hours to arrange delivery of new washer.  I then continually messaged argos on twitter.  They kept saying they haven't had the report back. Finally today 22nd April 2024 I was contacted to be told he found no faults and it was safe to use.  Please see twitter on how it started smoking again. https://twitter.com/MrsAmyCarney/status/1782395174376620311?t=3EQ2I71dRQahhRdDooXkdg&s=19 I will also add small clip to this email.  They also informed me I have to pay £95 (as I've been getting quotes) to provide my own report.  Even after I sent video of it smoking again, they informed me not to use it.  I was also promised a call back today from an executive manager that never happened.  Today after me threatening legal action to argos and pacifica as they have placed our lives in danger, Argos started deleting messages on Twitter. This is extremely poor customer service.  I did originally just want a machine swap but now I want a full refund.  As I will go to curry's as I have done before.  A copy of email to trading standards Reviewed on: 23rd April 2024

Wardrobe

1
Been in contact them for nearly 9 months keep saying they will get back to me , still looking into it but nothing . Reviewed on: 31st January 2023

repair tumble dryer

2
waiting for a week for the part to repair, came but got a wrong part, need to wait another day! can you trust the techinican? Reviewed on: 9th May 2022

good value for money

4
good value for money extended warranty Reviewed on: 17th February 2021

Great service

5
Bought a warranty on my coffee machine, a year in it breaks and is promptly replaced by Argos! No questions asked :) Reviewed on: 8th May 2020

cool

3
it's good and a lot of choice and quick Reviewed on: 14th July 2019

Peace of mind on purchases

4
The extended warranty on products is usually inexpensive and gives peace of mind, especially when purchasing for my children. Reviewed on: 9th June 2019

Keeping to the rules

5
Had an item needed to go back & had no worries as they stuck by theyre policys regarding warrenty Reviewed on: 7th November 2018

Great Service

5
Argos offered a great warranty, free delivery, and were extremely help when I needed to use the warranty. The only thing is, it'd be great if they let -anybody- or -all purchasers- review since they end up quite skewed sometimes. Reviewed on: 22nd August 2018

Perfect

5
Had a lawn mower that broke customer services were excellent couldn't be helpful Reviewed on: 20th June 2018

Warranty

5
Argos is great when it comes to replacing or returning a broken product always had a good experience Reviewed on: 11th May 2018

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