Domestic and General: Warranty reviews

2.30
Based on 63 reviews, last reviewed 6th Dec 2023
33% decrease in 5 star reviews
in the past 90 days
60% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
27%
See only 4 star reviews
3%
See only 3 star reviews
6%
2 star
See only 2 star reviews
0%
See only 1 star reviews
64%

Latest highest rating:

5

Never let me down Been with dandg ever since I can remember. Really good no bother service but the phone operators need training I think Reviewed on: 16th October 2023

Latest lowest rating:

1

Appalling Company Appalling Service Washing machine broke 04/11, fobbed off over 2 service calls for it to be eventually wrote off on 04/12, told be in contact next... Read more Reviewed on: 6th December 2023

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Domestic and General Warranty reviews (63)

Appalling Company

1
Appalling Service Washing machine broke 04/11, fobbed off over 2 service calls for it to be eventually wrote off on 04/12, told be in contact next day, nothing, no email, no call!!! they are never late taking their direct debit payment or chasing for renewals or constantly calling me to purchase more policies, no customer service, broken promises, inferior company Reviewed on: 6th December 2023

Not really worth it

1
I paid for 5 years, first call to them, they could not get engineer to view it for 3 weeks, then would not tell me how long before parts are ordered and another engineer scheduled , it may take another 3 to 4 weeks. In that time if I saved the premiums I could have bought a washer dryer and had it installed at a quarter of the money I paid D&G, will now definitely cancel my policies as soon as it's fixed. Reviewed on: 3rd December 2023
Ra Pa's avatar
Ra Pa

Totally avoid

1
Send you replacements that are faulty keep needing call out. Tumble dryer had 8 call outs in 2 years. Fridge is nackered and washing machine goes faulty take weeks to sort out Reviewed on: 17th November 2023

HOrrible scamming company avoid like plague

1
What a horrible company this has become. All my appliances have been on their policy for the last 10 years and when one of the appliance broke down then I could see their horrible service. Wish there was an option for negative stars. Its more than one and half months and I am being kicked from one customer service to another with no sign of repair. Avoid them at any cost Reviewed on: 13th November 2023

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