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Domestic and General: Warranty reviews

Name: Warranty
Rating: 2.33 (85 reviews)

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2.08

Based on 85 reviews, last reviewed 24th Oct 2024

500% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

27%

2 star

62%

Latest highest rating:

5

Our Hotpoint Fridge/Freezer became faulty, so I phon... Our Hotpoint Fridge/Freezer became faulty, so I phoned the repair line to ask for a repair. My options were clearly explained to me by the friendly as... Read more Reviewed on: 24th September 2024

Latest lowest rating:

1

Bought warranty for hotpoint gas cooker. Bought warranty for hotpoint gas cooker. Fault found after 15 months. Engineer from Pacifica came expecting to fix a Belling Electric Oven (which is i... Read more Reviewed on: 24th October 2024

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Domestic and General Warranty reviews (85)

Very very poor service

Had washer/dryer warranty company they use give incredibly poor service when contacted over a machine problem Ordered wrong parts, nothing documented so engineer unable to fix so needed new appointment, 1 engineer brought his girlfriend with him and said he had cleaned filter, but nachine still didnt heat up On next appointment to fix un heating dyer the filter was full When waiting for a part you had to phone daily to check when they would visit you X2 they didnt turn up Complained x2 but no folliw up from ,D&G so never renewed Dreadful truly dreadful service by ,D&G and the company they use Would give no stars if i could Reviewed on: 16th July 2017

great prices

they are easy to deal with and go above and beyond to help with any issues Reviewed on: 12th July 2017

Simple, fast and hassle free

Using D&G was a simple process. All of the forms and information were simple and quick to follow out. Communication from the company has been prompt and friendly, and I have had no isssue whatsoever. I'd definitely recommend them to anyone who wants a decent and professional service. Reviewed on: 30th May 2017

Not Great!

I've had warranties with D&G for a few of my appliances and I pay monthly via Direct Debit. However, my DD failed twice and I only found out when I had a letter demanding the full price of £270-odd. I had no correspondence before this. Has I known after the first DD failed, I would have rectified this. It also takes ages for anyone to answer emails or messages. Reviewed on: 24th December 2016

Always go direct

I had quote from curry's where I bought washing machine but don't rate their service . then had quote from Zanussi (who use Domestic and general) at £5.40 a month. I went direct to Domestic & General website and covered both washing machine and tumble dryer for that money. Reviewed on: 13th September 2016