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Domestic and General: Warranty reviews

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2.04
Based on 95 reviews, last reviewed 5th Mar 2026
No new 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
25%
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3%
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8%
2 star
See only 2 star reviews
0%
See only 1 star reviews
64%

Latest highest rating:

5

Bought washing machine ,also jewellery ,both good co... Bought washing machine ,also jewellery ,both good cover n price. Customer care good when talked to them ,lost my details !. Reviewed on: 5th September 2025
Philip Storey's avatar
Philip Storey

Latest lowest rating:

1

Had a claim rejected with no reason Had a claim rejected with no reason after paying years of protection for my dyson hoover, only need a motor brush as my son had driven over it by acci... Read more Reviewed on: 5th March 2026
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Pete R
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About this product

At Smart Money People, we collect Domestic and General Warranty reviews from customers like you. If you're thinking of getting Domestic and General Warranty check out our reviews, or if you're an existing Domestic and General customer - please share your experiences with our community in order to help out others!

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Domestic and General Warranty reviews (95)

Very very poor service

1
Had washer/dryer warranty company they use give incredibly poor service when contacted over a machine problem Ordered wrong parts, nothing documented so engineer unable to fix so needed new appointment, 1 engineer brought his girlfriend with him and said he had cleaned filter, but nachine still didnt heat up On next appointment to fix un heating dyer the filter was full When waiting for a part you had to phone daily to check when they would visit you X2 they didnt turn up Complained x2 but no folliw up from ,D&G so never renewed Dreadful truly dreadful service by ,D&G and the company they use Would give no stars if i could Reviewed on: 16th July 2017
Rita murray's avatar
Rita murray

great prices

4
they are easy to deal with and go above and beyond to help with any issues Reviewed on: 12th July 2017
Claire Elizabeth Griffiths's avatar
Claire Elizabeth Griffiths

Simple, fast and hassle free

5
Using D&G was a simple process. All of the forms and information were simple and quick to follow out. Communication from the company has been prompt and friendly, and I have had no isssue whatsoever. I'd definitely recommend them to anyone who wants a decent and professional service. Reviewed on: 30th May 2017
David Reilly's avatar
David Reilly

Not Great!

3
I've had warranties with D&G for a few of my appliances and I pay monthly via Direct Debit. However, my DD failed twice and I only found out when I had a letter demanding the full price of £270-odd. I had no correspondence before this. Has I known after the first DD failed, I would have rectified this. It also takes ages for anyone to answer emails or messages. Reviewed on: 24th December 2016
Anni Ezmerelda Large's avatar
Anni Ezmerelda Large

Always go direct

5
I had quote from curry's where I bought washing machine but don't rate their service . then had quote from Zanussi (who use Domestic and general) at £5.40 a month. I went direct to Domestic & General website and covered both washing machine and tumble dryer for that money. Reviewed on: 13th September 2016
Hazel Lawrence's avatar
Hazel Lawrence

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